Aug 06, 2018 Healthcare Cybersecurity: Risks and Solutions
Healthcare is the most frequent target of cybercrime, including ransomware and data breaches. Learn how to prevent a cyberattack, monitor your security, and respond in the event of breach.
Jul 27, 2018 Distracting Devices in Healthcare: Malpractice Implications Shelley Rizzo, MSN, CPHRM, Patient Safety Risk Manager II
Digital distraction in healthcare is emerging as a great threat to patient safety and physician well-being. Personal electronic devices can create a digital distraction so engaging that it consumes awareness, potentially preventing healthcare providers from focusing on the primary task at hand—caring for and interacting with patients.
Jun 26, 2018 Remote Patient Monitoring: Handling Real-Time Data Susan Shepard, MSN, RN, Director, Patient Safety Education
Remote medical devices allow healthcare providers to closely monitor patients outside of the office, which can help improve patient health and contain healthcare costs. This article outlines the liability risks doctors face with using remote devices to monitor patients.
Jun 06, 2018 Five Best Practices to Meet MACRA/MIPS Requirements Kim Hathaway, MSN, CPHRM, Healthcare Quality and Risk Consultant
In 2018, the MACRA threshold to avoid a penalty increases, as do the requirements to hit exceptional performance. Here are steps practices can take to succeed in MACRA/MIPS this year.
Jun 06, 2018 Is It Safe to Store PHI on Remote Cloud Servers? David McHale, Senior Vice President and Chief Legal Counsel
Cloud storage is a convenient and cost-effective solution for medical practices and facilities, but precautions must be taken to ensure stored patient data (PHI) is secure. This article has tips for choosing a cloud service provider.
Feb 23, 2018 EHRs Can Advance Good Medicine―If Doctors Are Aware of the Risks David B. Troxel, MD, Medical Director
Nearly all hospitals and 80 percent of medical practices use electronic health records, presumably to help improve access to health information and increase productivity. The problem is that none of these digital tools were designed specifically to advance the practice of good medicine.
Nov 27, 2017 The Quality Payment Program: What You Need to Know for 2018 Beth Hickerson, Quality Improvement Advisor, Medical Advantage Group
The government recently announced 2018 changes to the Quality Payment Program. Many of these changes add flexibility and higher exemption requirements—welcome news to medical practices.
Aug 28, 2017 The Search for Mary Smith David B. Troxel, MD, Medical Director, Board of Governors
A case study illustrating the importance of researching healthcare technologies thoroughly before implementing them.
The Doctor’s Advocate
Aug 15, 2017 Objective Review of Potential Risks in a Medical Practice Can Be Beneficial Ted Abernathy, MD, Managing Partner, Pediatric & Adolescent Health Partners
Ted Abernathy, MD, Managing Partner of Pediatric & Adolescent Health Partners discusses his experience with an assessment service offered by The Doctors Company which provided his practice with a comprehensive checkup of key areas and customized action plan.
Jun 14, 2017 How Medical Scribes Are Trained—And Used—Varies Widely Jeffrey A. Gold, MD, Professor of Medicine, Director of Simulation, Oregon Health and Science University
Though it is the fastest growing medical field, there is little regulation or standardization for training medical scribes.
Jun 12, 2017 Cybersecurity Must Be Part of Every Healthcare Professional’s Job Craig Musgrave, CIO, The Doctors Company
Recent cyberattacks have been devastating. They’ve cost billions of dollars, angered and potentially endangered patients, eroded the reputation of healthcare organizations, and left institutions and individual physicians exposed to HIPAA violations. Cybersecurity is no longer just an IT issue. Every employee and every organization needs do their part.
Jun 12, 2017 Cyberattacks Threaten Patient Safety Robin Diamond, MSN, JD, RN, Senior Vice President of Patient Safety and Risk Management, The Doctors Company
When it comes to cybersecurity, more than money and IT security are at risk—patient safety is also compromised by a cyberattack.
Feb 03, 2017 To Text or Not to Text Julie Song, MPH, Patient Safety Risk Manager II, and Susan Shepard, MSN, RN, Senior Director, Patient Safety and Risk Management Education.
Without appropriate safeguards, texting can lead to violations of the Health Insurance Portability and Accountability Act (HIPAA).
Oct 26, 2016 Optimize the EHR: Better Workflow Means Better Work-Life Balance Chad Anguilm, Director of Professional Services, Medical Advantage Group. Medical Advantage Group is a wholly owned subsidiary of The Doctors Company.
There are tools that can streamline patient care and payment workflows in the electronic health record (EHR). By dedicating time and effort up front to optimize the EHR, physicians can get relief from administrative tasks, reduce duplicate entry of data, and save time by not having to search for records in multiple places.
Sep 22, 2016 Electronic Health Record Malpractice Risks David B. Troxel, MD, Medical Director, Board of Governors
It is important for physicians to become familiar with liability risks associated with electronic health records.
Jul 26, 2016 Ransomware Attacks: HIPAA Burden Falls to the Hospital or Medical Practice Craig Musgrave, Senior Vice President, Information Technology, The Doctors Company
Under its recently released guidance, the Department of Health and Human Services (HHS) now presumes that a ransomware attack compromises electronic protected health information (ePHI)—unless the HIPAA-covered entity can prove otherwise.
Jan 13, 2016 There’s an App for That: Benefits and Risks of Using Mobile Apps for Healthcare Robin Diamond, MSN, JD, RN, Senior Vice President, Patient Safety and Risk Management, The Doctors Company
With over 100,000 mobile health apps now available, physicians now have to handle an increasing amount of constant data and patient information that they did not have in the past. Mobile apps offer many benefits, but the use of these apps does not come without liability risks for doctors.
Dec 07, 2015 Heed Those EHR Alerts Jacqueline Ross, PhD, RN, Senior Clinical Analyst, Department of Patient Safety and Risk Management, and Susan Shepard, MSN, RN, Director, Patient Safety and Risk Management Education
EHR system design and human factors can affect patient safety.
The Doctor’s Advocate
Nov 30, 2015 Electronic Health Record and Telemedicine Resource Center
As an acknowledged leader in the patient safety movement, The Doctors Company identifies developing issues before they become threats and gives you the tools you need to reduce risk. Our e-risk resource center can help you avoid the potential liability risks associated with new e-technologies.
Sep 22, 2015 Telemedicine: Creates Efficiencies, Requires Caution
Telemedicine allows physicians to reach patients in rural areas and helps busy practices manage increasing patient volume, but the use of Skype and other Webcam technologies for patient care requires specific considerations.
Apr 13, 2015 Damage Control: Dealing with Online Patient Complaints Susan Shepard, MSN, RN, Director, Patient Safety Education, and David O. Hester, FASHRM, CPHRM, Director, Department of Patient Safety and Risk Management.
There is no easy remedy to completely eradicate negative comments once they are on the Internet.
Dec 09, 2014 Telemedicine: Emerging Risks Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Richard Cahill discusses the potential risks of telemedicine and provides tips that address the changing landscape.
The Doctor’s Advocate
Sep 01, 2014 The Internet: Friend or Foe to Physicians Robin Diamond, JD, RN; AHA Fellow-Patient Safety Leadership; Senior Vice President, Patient Safety.
Physicians must use care in dealing with Internet review sites used by consumers.
Mar 02, 2014 An EMR-Related Claim David B. Troxel, MD, Medical Director, Board of Governors
This detailed study examines a claim resulting from poor physician-patient communication and multiple EMR-related problems.
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