Oral and Maxillofacial Surgery

Aug 19, 2019
Electronic Health Records Continue to Lead to Medical Malpractice Suits
Darrell Ranum, JD, Vice President of Patient Safety and Risk Management
We analyzed 216 medical malpractice claims that closed from 2010 to 2018 in which EHRs contributed to patient injury. The pace of these claims grew, from a low of seven cases in 2010 to an average of 22.5 cases per year in 2017 and 2018. As EHRs approach near-universal adoption, they may become a more prevalent source of patient safety risk.

Professional Education
Oral-Maxillofacial Surgery Informed Consent
Informed consent involves more than a patient signing a form. This activity explains how to enact an informed consent process based on best practices in dentistry and oral surgery.
1.0 Credit

Nov 14, 2018
Patient Selection for Elective Procedures
Susan Shepard, MSN, RN, Senior Director, Patient Safety and Risk Management Education
The patient selection process is a valuable tool for loss control, because many claims occur with patients who are not appropriate candidates for a procedure.

Video Sep 27, 2018
Future of Healthcare: Physicians Won't Recommend Their Profession
The Future of Healthcare Survey of over 3,400 doctors shows physicians are disenchanted with practicing medicine, largely because of technologies and payment models they say are interfering with the doctor-patient relationship and their ability to provide quality care. Despite continuing volatility in the industry and resulting dissatisfaction, one of the predominant themes captured in this survey is the concern physicians share for their patients and the quality of the care they receive.

Jul 27, 2018
Distracting Devices in Healthcare: Malpractice Implications
Shelley Rizzo, MSN, CPHRM, Patient Safety Risk Manager II
Digital distraction in healthcare is emerging as a great threat to patient safety and physician well-being. Personal electronic devices can create a digital distraction so engaging that it consumes awareness, potentially preventing healthcare providers from focusing on the primary task at hand—caring for and interacting with patients.

Professional Education
Distracted Practice in the Perioperative Area
The invasion of personal electronic devices (PEDs) into certain healthcare environments can put patients at risk. The perioperative area is an environment where distraction from PEDs can lead to patient injury or death. This activity provides tools and information for individuals to become aware of risks, to assess how PEDs impact their environment, and to develop preventive measures to control PED usage.
1.25 Credits

Aug 28, 2017
The Search for Mary Smith
David B. Troxel, MD, Medical Director, Board of Governors
A case study illustrating the importance of researching healthcare technologies thoroughly before implementing them.
From The Doctor’s Advocate

Jun 27, 2017
Referral and Negligent Referral in a Dental Practice
Kim Hathaway, RN, CPHRM, Patient Safety Risk Manager.
General dentists should be aware of potential liability issues involving patient referrals.

Apr 17, 2017
Prescribing Opioids Safely: How to Have Difficult Patient Conversations
Roneet Lev, MD, Chief of Scripps Mercy Emergency Department, Chair of Prescription Drug Abuse Medical Task Force, and President of Independent Emergency Physicians Consortium
Drug overdose is the leading cause of accidental death in the U.S., and opioids account for over 60 percent of those deaths. Building a strong doctor-patient rapport can help facilitate tough conversations with patients about opioid prescriptions and reduce risks that could lead to malpractice suits.

Feb 10, 2015
Conscious Sedation in the Dental Office
Susan Shepard, MSN, RN, Director, Patient Safety Education; and Don Wood, CRNA, CPHRM, Patient Safety Risk Manager I.
Follow patient safety guidelines to enhance safety for patients receiving conscious sedation in the dental office.

Feb 02, 2015
Telephone Communication for Doctors
Susan Shepard, MSN, RN, Director, Patient Safety Education.
When carelessly conducted, telephone communications can lead to diagnostic errors and misunderstandings that culminate in medical malpractice claims and lawsuits.

Oct 01, 2014
Preventing Wrong Tooth Extraction
Barbara Worsley, DMA, Vice President, Patient Safety, and Pamela Willis, BSN, JD, Patient Safety Risk Manager II.
Prevent wrong tooth extraction with risk management steps such as documenting the reasons for the extraction, promoting safety systems, and obtaining informed consent.

Nov 01, 2013
Frequently Asked Questions: Treating Patients in a Difficult Economy
Susan Shepard, MSN, RN, Director, Patient Safety Education; and Richard Cahill, Esq., Vice President and Associate General Counsel, The Doctors Company.
Our experts answer questions about billing issues, including when patients are unable or unwilling to pay doctor charges.

Dec 21, 2010
Fire Safety in the Surgical Suite
Susan K. Palmer, MD, Oregon Anesthesiology Group, and Ernest E. Allen, Account Executive, Patient Safety Department, The Doctors Company.
Besides conducting annual fire drills that include what to do if a fire occurs on a patient, it is also wise to review fire risks in high-risk procedures prior to the start of the surgical procedure.

Dec 01, 2010
Interactive Guide to Patient Safety for Dentists and Dental Specialists
This interactive guide is designed to help you uncover areas of potential malpractice exposure in your dental practice.

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