Contact Us

From the smallest question to the biggest challenge, the dedicated professionals at The Doctors Company are ready to assist you with attentive service.

Call us at (800) 421-2368 Monday–Friday 5:00 AM to 5:00 PM (Pacific Time) or use the email form below.

Please note our holiday hours below. Claims reporting and Patient Safety assistance will remain available 24/7.

  • Monday, May 27: Memorial Day
  • Wednesday, June 19: Juneteenth
  • Thursday and Friday, July 4 and 5: Independence Day
  • Monday, September 2: Labor Day
  • Monday, November 11: Veterans Day
  • Thursday and Friday, November 28 and 29: Thanksgiving
  • Monday, Tuesday, and Wednesday, December 23, 24, and 25: Christmas Eve and Christmas

Member Services

Thank you for contacting The Doctors Company. We have received your request, and we look forward to assisting you.

If you need an immediate response, please contact Member Services at (800) 421-2368.

Press 1 for Member Services, then choose:

  • Option 1 for billing and payments
  • Option 2 for Certificates of Insurance, credentialing reports, and claims history
  • Option 3 for policy changes and coverage questions
  • Option 4 for Tribute Plan questions
  • Option 5 for other