Reporting a Claim or Incident

As a member, it is essential that you notify The Doctors Company immediately if an incident occurs that may lead to a claim or if a claim has been made against you. Your claim specialist will immediately go into action to protect you. We’ll be with you every step of the way.

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Submit a First Report

To report a claim, please submit a First Report of New Incident or Claim.


To report an administrative or regulatory action, submit a MediGuard® Claim Form; or to report a suspected data breach, submit a CyberGuard® Claim Form.

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Submit all documentation

Submit all documentation that you have received regarding your claim or incident.

You may select multiple documents in PDF, JPEG, or Microsoft Word file formats and attach them to the online First Report completed in step 1 above.

Please do not forward medical records at this time.

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If you need help

Contact our Claim Administrative Support Team by email, or call (800) 421-2368.

Contact us by email

Thank you for contacting The Doctors Company. We have received your request, and we look forward to assisting you.

If you need an immediate response, please call our Claim Administrative Support Team at (800) 421-2368.

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