Telehealth

Mar 13, 2024
Manage Patient Distraction During Telehealth Visits
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
Distracted patient behaviors during telehealth visits can affect the practitioner’s ability to establish rapport and provide safe, effective patient care.

Jan 16, 2024
What U.S. Healthcare Will Look Like in 2033
Richard E. Anderson, MD, FACP, Chairman and Chief Executive Officer, The Doctors Company and TDC Group
American healthcare faces persistent issues with consolidation, workforce shortages, integration of new technologies, and unrelenting economic pressure. Technologies such as clinical decision support (CDS) and other artificial intelligence (AI) tools have continued to emerge, offering both promise and risk. Meanwhile, even as long-standing care and business models are upended, the ripple effects of COVID-19 continue.

Jan 12, 2024
Interoperable Telehealth: Patient Safety Considerations
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
As efforts to connect patients and providers through telehealth continue, new delivery challenges have become apparent.

Dec 20, 2023, Medical Economics
Telehealth Tips: Safeguarding Medical Practice Post-Pandemic
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, provides considerations for healthcare providers to ensure they are following the proper protocols regarding telehealth.

Dec 19, 2023
Telehealth: Frequently Asked Questions
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
As the evolution of telehealth continues, we address questions asked by medical and dental practices.

Dec 05, 2023
Telehealth From the Field: Case Study Involving Remote Monitoring Problems
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company, and Chad Anguilm, MBA, Vice President, In-Practice Technology Services, Medical Advantage
Remote patient monitoring technologies offer many benefits, but they also create potential malpractice risks.

Jul 28, 2023
Quick Check: Telehealth Care
Using our Quick Check tool can help you minimize potential liability risks associated with telehealth care.

Jul 05, 2023, Medical Device & Technology
Realistic Reasons Why Stakeholders in the Medical Device and Technologies Industries Need to be Prepared for Legal Challenges
David L. Feldman, MD, MBA, FACS, Chief Medical Officer for The Doctors Company and TDC Group, discusses the importance of understanding and evaluating medical devices and technology prior to utilization.

Mar 22, 2023
Remote Patient Monitoring: Considerations for Telehealth Care
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
Remote patient monitoring is advancing the safety and accuracy of telehealth by filling in some gaps and increasing the types of care that can safely be provided in the home.

Jan 10, 2023
Interstate Licensure for Telehealth Can Fuel Practice Growth
Chad Anguilm, Vice President, In-Practice Technology, Medical Advantage; David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group, and Senior Vice President, Healthcare Risk Advisors; and Remi Stone, JD, Regional Director, Government Relations, The Doctors Company
Licensing restrictions were eased to facilitate care during the COVID-19 pandemic, and the new normal of greater state-to-state cooperation for access to care may endure in the coming years. Many restrictions still apply, however, and understanding them can help reduce risk.

Jan 05, 2023
Five Key Concerns of Medical Professionals Post-Roe
In the wake of the Supreme Court ruling in Dobbs v. Jackson, which overturned Roe v. Wade, state restrictions are colliding with clinical judgment in ways unfamiliar to many medical professionals. Physicians and other healthcare providers are facing confusion and concern about how recent legal shifts affect them and their patients.

Dec 12, 2022
Top Seven Tips for Telehealth
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
Although telehealth demand has declined since the peak of the pandemic, it continues to be an integral part of healthcare delivery. These top recommendations can help minimize risks for practices that provide care via telemedicine.

Video Dec 08, 2022
Telehealth in the Post-Roe World: Physicians' Perspectives
Three prominent OB/GYNs discuss the potential benefits and limits of telemedicine in the post-Roe landscape: Sheila Dejbakhsh, MD, MPH, of Orange Coast Women’s Medical Group; Daniel Grossman, MD, Professor at the University of California, San Francisco, and Director of Advancing New Standards in Reproductive Health (ANSIRH); and Ghazaleh Moayedi, DO, MPH, of Pegasus Health Justice Center.

Nov 30, 2022
Healthcare Inequities Post-Roe: Clinician Perspectives
Many states with abortion bans are also states with higher proportions of people of color, increasing the uneven impacts of the Dobbs decision, which overturned Roe v. Wade.

Nov 17, 2022
Telemedicine and Patient Care Access: Challenges in the Post-Roe Landscape
Telemedicine offers the potential both to bridge geographic gaps and to increase access to in-clinic appointments for pregnant patients. However, varying state laws and patient disparities continue to provide challenges for physicians.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Equity Considerations)
In this video, created in partnership with Candello, experts discuss how to anticipate and address barriers to telehealth access for patients, including varying levels of digital literacy and access to appropriate technology and adequate internet speeds.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Clinical Considerations)
In this video, created in partnership with Candello, experts discuss what to consider when deciding to use virtual visits, how to handle triage in virtual care, how to ensure accurate diagnoses with telehealth, strategies for providing quality patient care during a virtual visit, developing good web-side manner, and when to convert a virtual visit into an in-person visit.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Legal Considerations)
This video, created in partnership with Candello, explores how the legal landscape for telehealth is changing nearly daily, making it vital for clinicians to stay up to date on the rules and regulations. Experts discuss the rules for practicing across state lines, considerations for prescribing medications over telehealth, guidelines for choosing virtual care for different health conditions or circumstances, ensuring informed consent, and documenting virtual care for third-party payers.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Technical Considerations)
In this video, created in partnership with Candello, experts address picking and setting up a virtual care system, conducting privacy and security audits, integrating the care system with the EHR, camera and microphone choices, preparing patients for virtual visits, and how to troubleshoot technology issues during telehealth calls.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Managing the Unexpected)
This video, created in partnership with Candello, explores the ways virtual visits can go sideways, strategies to handle those situations (including rescheduling the visit, converting the visit to in-person, and problem-solving during the visit), how to create a backup plan to handle technology issues, what to look for in patient behaviors and environment to evaluate the patient’s safety, and managing patient expectations with virtual care.

Video Oct 05, 2022
Improving Clinical Care Through the Application of Digital Technologies
Dr. Aaron Neinstein, Vice President, Digital Health, University of California, San Francisco (UCSF) Health, explains how strategic uses of digital technologies enable care model innovations that expand access for patients, relieve administrative burdens, and enable clinicians to practice to the tops of their licenses.

Jun 17, 2022
As Telemedicine Best Practices Emerge, Assess Your Practice
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
Healthcare leaders have discovered that remote care reveals some unexpected advantages.
From The Doctor’s Advocate

Apr 04, 2022
Strategies for Effective Patient-Assisted Telehealth Assessments
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
Physicians who practice telemedicine must consider the components needed to complete an effective remote assessment and plan ahead based on their specialty area and the patient’s presenting complaint.

Mar 15, 2022
Dermatology: Patient Safety Strategies for Telehealth
Susan Shepard, MSN, CPHRM, Senior Director, Patient Safety and Risk Management Education, The Doctors Company
Many types of dermatologic conditions lend themselves to remote examination for diagnosis and management. These teledermatology strategies can help you reduce risks and keep your patients safe.

Mar 01, 2022
Nine Tips for Telehealth Clinical Documentation
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager, The Doctors Company
Patient safety expert Sue Boisvert offers strategies to help providers address the unique documentation requirements created by telehealth care.
From The Doctor’s Advocate

Video Jun 25, 2021
The Importance of Telehealth Documentation
Sue Boisvert, Patient Safety Risk Manager for The Doctors Company, discusses the importance of telehealth documentation, location, and informed consent.

Jun 09, 2021
Telehealth Tune-Up: Preparing for Care After COVID-19
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager II, The Doctors Company
The pandemic prompted many practices to add telehealth services overnight. If your practice did, now is a good time to review the components of that implementation with these strategies for evaluating five key elements.
From The Doctor’s Advocate

Jun 12, 2018
Digital Medicine and the Future of Healthcare
The digitization of medicine is transforming the entire healthcare system—new technologies like mobile apps and wearables bring both benefits and risks, patient access to healthcare is evolving, EHRs have created new patient safety risks, and artificial intelligence is evolving to play a role in future patient care.

Please select a content type from the menu.

Show by type: