Q&A - What Physicians Ask About Diagnosing and Treating Dementia
This course focuses on the common concerns and questions expressed by physicians about dementia and cognitive impairment. This course covers making the initial observation of cognitive decline and beginning a conversation with older adult patients; overcoming common barriers to making a definitive diagnosis of dementia; and managing the ongoing clinical needs of patients experiencing dementia.
Neurological Case Study: Management of the Surgical Patient
This Claims Corner examines a neurosurgical case that alleges several failures to assess and treat a patient in a timely manner. It also highlights the importance of communicating with physicians and advanced practice providers involved with post-surgical care.
Informed Consent in Oral-Maxillofacial Surgery
Informed consent involves more than a patient signing a form. This activity explains how to enact an informed consent process based on best practices in dentistry and oral surgery.
Ob/Gyn: Telephone Communications
The most frequent inconsistent practice found in the Practice Risk INSIGHT assessments was telephone communication (22 percent not met). When appropriate and adequate systems are in place, the physician is less at risk for having a suit filed. This case-based study provides insights and risk management techniques to lessen the frequency and severity of such a claim.
Psychiatry: Preventing Adverse Outcomes
The Doctors Company study of closed claims reveals areas of higher risk in outpatient psychiatry practices. Using this as a foundation, the course provides information to evaluate your practice and make changes to improve decisions about treatment, operational processes, reporting, and documentation.
Prevention of Medical Errors
This activity is specific to Florida statutes and reflects regulations effective February 2018. It delves into the prevention of common performance and diagnostic errors including adverse drug events, wrong-patient/wrong-site/wrong-procedure, unintended retention of foreign objects, surgery complications, and sepsis. It also covers conditions related to respiratory, ob/gyn, cardiology, and cancer.
Apr 25, 2018
Communication and Resolution Programs Improve Patient Safety, Mitigate Risk
This article discusses the benefits to physicians of using communication and resolution programs (CRPs) within the context of the movement to disclose medical errors.
Oct 05, 2017
Resources and guidelines to help physicians when disclosing adverse events and complications.
Jul 26, 2016
CANDOR Toolkit: Physicians Now Have the Right Tools to Do the Right Thing After an Adverse Event
The Communication and Optimal Resolution (CANDOR) Toolkit helps hospitals and doctors communicate openly and effectively with patients after adverse events.
Video Jun 24, 2014
The Vital Skill All Physicians Must Have
Good communication skills are essential for effective and safe patient care. According to Dr. David Mayer of Medstar Health, communication training must be a part of the curriculum at medical schools and for residents.
Video Jun 24, 2014
Managing Difficult Conversations with Patients
Training physicians to communicate effectively in instances where a medical error occurs requires intensive training.