Telehealth Coverage

As the COVID-19 pandemic shifted sites of care, drove payment parity, eased licensing restrictions, and dispersed patient populations, The Doctors Company assured our members that their telehealth visits are covered by their medical professional liability policies.

The sharp increase in telemedicine since the start of the pandemic created an expansion of risk in healthcare. The TDC Group of companies (TDC Group) is responding by offering coverage, including optional general liability and employee benefits liability coverage, for insured medical practices complementing care through virtual visits and for organizations offering 100 percent virtual visits without an established patient-physician relationship. This will cover healthcare professionals including physicians, nurse practitioners, physician assistants, and psychologists, not only for telehealth visits—making telehealth care equivalent to in-person office visits—but will also cover professional liability claims that arise from equipment and device failure, while providing limited coverage for some cyber risks. With TDC Group, members are covered for telehealth visits with both established patients and patients who receive 100 percent virtual care.*

Wherever Your Patients Live or Travel, If You Are Licensed, Your Coverage Follows

The Doctors Company is one of the only medical professional liability insurers licensed and insuring telemedicine in all 50 states.

The Doctors Company is the industry leader in providing tools, resources, and continuing education to help practices of all sizes reduce risk and improve patient care while using telemedicine. We provide extensive telehealth resources, including CME, videos, and resources on safely implementing telemedicine in your practice. Members can also contact Patient Safety for individual support on reducing risk with telemedicine.

Medical Advantage, part of TDC Group, also offers expert telehealth consulting services that can help practices minimize patient and provider exposure and maximize convenience—while ensuring patients receive the care they need and providers stay HIPAA-compliant and are reimbursed for their services.


*Coverages may be underwritten by The Doctors Company, TDC Specialty Underwriters, or The Doctors Company Insurance Services. Coverage, policy terms, and availability may vary by location, specialty and underwriting company.

TDC Group is the marketing term representing The Doctors Company and its subsidiaries and affiliated companies including The Doctors Management Company, TDC Specialty Underwriters, Healthcare Risk Advisors, and Medical Advantage.

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TDC Group is the nation’s largest physician-owned provider of insurance, risk management, and healthcare practice improvement solutions. It serves the full continuum of care from individual physicians to academic medical systems.

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