Electronic Health Record
and Telemedicine Resource Center

As an acknowledged leader in the patient safety movement, we identify developing issues before they become threats and give you the tools you need to reduce risk. Our e-risk resource center can help you avoid the potential liability risks associated with new e-technologies.

Analysis of EHR-Related Claims

The Doctors Company studied 97 closed medical malpractice claims in which electronic health records (EHRs) were a contributing factor, revealing the top patient allegations and the most common factors that lead to patient injury.

Read the full report:
Analysis of EHR Contributing Factors in Medical Professional Liability Claims
by David B. Troxel, MD, Medical Director, Board of Governors

Watch This Video Series to Learn More

This two-part video series analyzes the growing risk of EHRs in malpractice claims and features several examples of EHR-related claims.

Part 1

Part 2

Electronic Health Record Malpractice Risks
This article addresses liability exposures associated with new technologies used by physicians.

Frequently Asked Questions: Medical Records Issues
Get expert answers to common medical records questions.

Informed Consent Forms for Telemedicine
Find examples of informed consent forms here.

Interactive Guide for Electronic Medical Records
This interactive tool will help you uncover potential risks and areas for patient safety improvements in your practice.

The Internet: Friend or Foe to Physicians
This article advises physicians about issues surrounding Internet review sites used by consumers.

Telemedicine: Creates Efficiencies, Requires Caution
Telemedicine allows physicians to reach patients in rural areas and helps busy practices manage increasing patient volume, but the use of Skype and other Webcam technologies for patient care requires specific considerations.

More articles and resources:

See our complete list of EHR, Telemedicine, and e-risk topics.

  • Take advantage of these valuable resources
    from the Office of the National Coordinator for
    Health Information Technology (ONC) and HealthIT.gov.

Guide to Reducing Unintended Consequences of Electronic Health Records
The Agency for Healthcare Research and Quality (AHRQ) has published an online resource to help physicians and organizations anticipate, avoid, and address problems that can occur when implementing and using an EHR.

New Tools to Protect Patient Data on Mobile Devices
The Department of Health and Human Services (HHS) has launched an education initiative that includes online resources and practical tips for protecting the privacy and security of health information on mobile devices such as laptops, tablets, and smartphones.

SAFER Guides for Electronic Health Record Implementation and Use
The Office of the National Coordinator for Health Information Technology has released the Safety Assurance Factors for EHR Resilience (SAFER) Guides. The free guides—which can be downloaded as PDF files or used online—provide a well-organized work plan for tackling the organizational complexities of EHR implementation and use.

CME Programs for EHR

These CME activities are designed to help you navigate the new world of Telemedicine and Electronic Health Record use and implementation.

Navigating the Storm: Electronic Health Record Risks

Telemedicine: New Tools, Emerging Risks

Electronic Health Record Closed Claim Study

The guidelines suggested here are not rules, do not constitute legal advice, and do not ensure a successful outcome. The ultimate decision regarding the appropriateness of any treatment must be made by each healthcare provider in light of all circumstances prevailing in the individual situation and in accordance with the laws of the jurisdiction in which the care is rendered.


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