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Sep 30, 2020
Otolaryngology: Inadequate Informed Consent Can Lead to Malpractice Claims
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager II
Our analysis of otolaryngology claims revealed that inadequate informed consent is a frequent contributing factor in malpractice claims.

Video Aug 27, 2021

May 31, 2022
The Role of the Medical Assistant in Your Office Practice
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company
A medical assistant (MA) can be a valuable addition to an office practice, but MAs should not perform tasks outside their scope of practice.

Jun 29, 2020
Why Medical Clearance Is Really a Preoperative Evaluation
Debra Davidson, MJ, CPHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, and David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and Healthcare Risk Advisors
The goals of the preoperative evaluation are to determine the patient's level of risk and to identify opportunities to mitigate it.

Jan 05, 2022
Referral and Negligent Referral in a Dental Practice
We outline actionable strategies to help dental professionals keep patients safe and avoid potential liability when referring patients to specialty providers.

Dec 14, 2020
How Medical Scribes Are Trained—And Used—Varies Widely
Jeffrey A. Gold, MD, Professor of Medicine, Vice Chair for Quality and Safety, Department of Medicine, Oregon Health and Science University
Though it is the fastest growing medical field, there is little regulation or standardization for training medical scribes.

Apr 15, 2021
Best Practices in Patient-Centered Care and Shared Decision Making
Susan Shepard, MSN, RN, Senior Director, Patient Safety and Risk Management Education, The Doctors Company
Using a patient-centered approach with shared decision making benefits patients by incorporating their needs and priorities into the treatment plan.

May 13, 2020
Did Emergency Department Provider Fatigue Contribute to This Patient’s Death?
Lisa McCorkle, MSN, MBA, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management
Provider fatigue and the rush to get things done when staffing levels are inadequate can lead to mistakes and poor outcomes for patients.

Professional Education
Prevention of Dental Errors for Florida Dental Practices
The purpose of this continuing dental education activity is to provide dentists with the most current information regarding the prevention of common performance and diagnostic errors. The course covers: • Identification of the most common quality-of-care violations. • Illustrative case studies detailing prevalent diagnostic and performance errors. • The necessary elements of an RCA. • Safety systems in healthcare organizations. • Risk management measures designed to prevent dental errors and increase patient safety. This course is specific to Florida statutes and reflects regulations effective in February 2018 for dentists licensed by the Florida Board of Dentistry.

The Doctors Company Foundation Awards Over $5 Million to Advance the Practice of Good Medicine
The Doctors Company Foundation has reached a $5 million milestone in grants for patient safety research and educational training. The Foundation works to improve communication among healthcare providers and help physicians stay on top of the latest risks and advancements in healthcare.

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