Patient Experience Surveys
Use our patient experience surveys to measure satisfaction and uncover areas of concern in your practice.
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Dealing With Online Patient Complaints
Clinicians are understandably concerned about their reputations and the consequences of any negative comments posted about them on social media platforms.
Risk Assessments/Site Surveys
Partner with our patient safety risk management experts to complete a comprehensive risk survey and a customized service plan for your practice.
July 01, 2025, Physicians Practice
How to Counter Medical Misinformation and Support Engaged Patients
In a recent survey of physicians by The Doctors Company, 64 percent of physicians named misinformation on social media one of the most challenging aspects of practicing medicine. Correcting misinformation during an office visit requires time, effort, and building trust in the physician-patient relationship.
Sep 01, 2023
Industry and Company News
Announcements in the third quarter of 2023: an appointment to our Board of Governors, the passing of a co-founding board member, and the results of our 2022 Member Experience Survey.
From
The Doctor’s Advocate
Sep 05, 2025
The Doctors Company Announces Record Tribute Plan Milestone: Over $200 Million Distributed to Members
The Doctors Company has now distributed more than $200 million in Tribute® Plan awards to over 15,000 members, and other industry and company news.
From
The Doctor’s Advocate
Patient Communication Insight
The Patient Communication INSIGHT (PCI) program is a voluntary, structured, hands-on initiative that focuses on improving communication and engagement between providers, patients, and their families in ambulatory care settings.
The Malpractice Experience of Neurosurgeons 2014–2019: Patient Selection and Communication May Mitigate Risk of Claims (Abstract)
The Doctors Company conducted an analysis of medical malpractice claims against neurosurgeons that closed between the years of 2014 and 2019. This evaluation included 302 claims and lawsuits, and examined allegations, diagnoses, procedures, and contributing factors, as well as indemnities and expenses paid. The claims experience of neurosurgeon members of The Doctors Company was then benchmarked against a national sample of other neurosurgeons.
Survey Reveals Only 12 Percent of Physicians Likely to Recommend Medicine as a Career, Citing Misinformation and Lack of Trust
A new physician survey reveals a Net Promoter Score (NPS) of -52 for professional satisfaction, with only 12 percent of physicians recommending medicine as a career to others. The top reason: 64 percent of physicians named misinformation on social media as the most challenging part of practicing medicine.