News at-a-Glance

Financial Strength Once Again Affirmed by Fitch Ratings

Fitch Ratings has affirmed its “A” (Strong) Insurer Financial Strength ratings for The Doctors Company, and the outlook of these ratings is “Stable.”

The ratings are based on Fitch’s assessment of our very strong capital position, stable underwriting, and sufficient loss reserve levels. Fitch stated that The Doctors Company’s announcement of a definitive agreement to acquire ProAssurance Corporation (PRA) is consistent with the company’s operating strategy and core business, strengthening our scale and position in medical professional liability insurance.

With $7.8 billion in assets, we offer unrivaled financial strength and backing to protect your clients.

The Doctors Company Recognized as Top-Performing Insurer

In June, The Doctors Company was named in the 2025 Ward’s 50 top-performing insurers. We were chosen out of nearly 3,000 property-casualty insurance companies, and this honor recognizes our outstanding financial results in the areas of safety, consistency, and performance over a five-year period (2020–2024).

Our long history of stability and strong performance has been repeatedly recognized by many independent evaluators, providing further evidence that The Doctors Company is a strong, reliable partner in today’s ever-changing market.

The Doctors Company Named a Finalist for Insurer of the Year

In July, The Doctors Company was named a finalist for Insurer of the Year, a 2025 Insurance Insider US Honor. The Insurance Insider US Honors celebrate and reflect on the outstanding contributions and achievements of the (re)insurance industry. The Doctors Company joins an impressive list of organizations nominated in various categories. The winners will be announced at the US Honors Awards on Thursday, September 25, 2025.

As the nation’s largest physician-owned medical professional liability (MPL) insurer, this recognition is evidence of our continuing commitment to enabling doctors to provide superior care.

T.C. Wilson Nominated for Chief Investment Officer of the Year

We’re pleased to announce that Thomas (T.C.) Wilson, Chief Investment Officer (CIO) of TDC Group, has been nominated for Insurance CIO of the Year at the 2025 Allocators’ Choice Awards from Institutional Investor.

T.C. was nominated as TDC Group’s first-ever CIO, and he has delivered strong investment results amid industry shifts. In his role, he has prioritized liquidity management, stress-tested allocations, and private market investments, while collaborating closely with regulators. A 30-plus-year veteran and former consultant, T.C. blends analytical discipline with mission-driven execution, fueling TDC Group’s growth.

He also recently shared his insurance investment insights on the How to Invest podcast.

Please take just a few seconds to put your vote in for T.C. now through August 9.

Coming Soon: New Payment Options, Added Layer of Data Security, and More

The Doctors Company is committed to helping you service your clients and manage your agency/brokerage efficiently. We are in the process of modernizing our payment system by making it simpler with faster and more flexible payment options.

For the first feature coming in August, we will be notifying you and your clients that 24/7 phone payments will be accepted. Your clients will be able to call and pay their premium at their convenience—morning, noon, or night. ​In the fall, we will be rolling out an online payment system that will give your clients more secure payment options—including Apple Pay, Google Pay, eCheck, Venmo, credit card, and PayPal—that they can do easily with no login required.

Cyberattacks are becoming increasingly more sophisticated and are a tremendous threat to all businesses. Data security and protecting the personal and professional information of all our agents/brokers and members is a top priority for The Doctors Company. As you know, implementing multifactor authentication has been optional for quite some time when accessing our portals. This will change on September 10, and it will be a mandatory data security precaution for everyone who uses the Agent/Broker and Member portals. 

Setting up multifactor authentication is simple and should only take you a couple minutes. All portal users will be required to have their own unique username and password. In addition, there will be two types of authentication factors accepted by The Doctors Company to gain access to the portal. You can either receive a code via an SMS text message or a voice phone call.

We are actively working on new features of the portal that will improve the ease of doing business together, so stay tuned for exciting updates on what we have in store for you and your clients.

Agent/Broker of Record Guidelines Resource Page Now Available

The Doctors Company is committed to helping you manage and service your clients efficiently, and we place great value on maintaining a level playing field for all of our valued agents/brokers and members. Our agent of record (AOR) or broker of record (BOR) guidelines ensure all parties are given equal treatment when a client selects the agent/broker who they would like to represent them for their insurance coverage with The Doctors Company.

Our new AOR/BOR Guidelines resource page provides instructions for where to direct AOR/BOR changes for policies written on the paper of The Doctors Company or The Doctors Company Risk Retention Group.

Survey Reveals Only 12 Percent of Physicians Likely to Recommend Medicine as a Career

Our new physician survey reveals a Net Promoter Score (NPS) of -52 for professional satisfaction, with only 12 percent of physicians recommending medicine as a career to others. The top reason: 64 percent of physicians named misinformation on social media as the most challenging part of practicing medicine.

Between December 2024 and January 2025, we gathered 368 physicians’ answers to 11 questions, keeping our survey’s time window brief to capture an accurate snapshot of our respondents’ sentiments toward their calling in that moment.

These findings reflect clinicians’ efforts to navigate their increasingly complex environment—one in which professional autonomy and fulfillment are being compromised. Our concern for clinicians’ work environment and our deep alignment with the medical profession drive our Future of Healthcare series.

At The Doctors Company, we recognize that today’s healthcare professionals are practicing under extraordinary pressure. For nearly 50 years, we have remained steadfast in our belief that medicine is a noble calling, and we have stood as a strong ally to the medical profession and your clients.

New Closed Claims Study for Your Dentist Clients

In the world of dentistry, where many clinicians operate independently, the true incidence of adverse events can be obscured. By systematically analyzing a group of closed malpractice claims, we can identify significant trends and underlying risk factors that may otherwise go unnoticed. Our new Dental Closed Claims Study draws on The Doctors Company’s distinctive dataset to offer evidence-based insights that support targeted improvements in patient safety and clinical outcomes.

Please share this valuable resource with your dentist clients so that it may help them design risk mitigation strategies to reduce malpractice risk.

The Doctors Company Awarded Great Place to Work Certification for the Third Time

The Doctors Company is proud to announce it is Certified™ as a Great Place to Work® in 2025. This prestigious award is based entirely on what current employees say about their experience working at The Doctors Company, with 89 percent of employees saying it’s a great place to work.

The Trust Index Survey, administered by the Great Place to Work Institute, assesses employee satisfaction in key areas. The Doctors Company scored over 90 percent in the following categories:

• When you join The Doctors Company, you are made to feel welcome.
• Management is honest and ethical in its business practices.
• I am proud to tell others I work at The Doctors Company.

TDC Specialty Underwriters and Healthcare Risk Advisors are also Certified as a Great Place to Work for 2025.

TDC Group Gives Back to the Community

TDC Group is committed to advancing the practice of good medicine and building healthy communities, improving access to healthcare, and addressing the social determinants of health through our three community investment programs. Our commitment is reflected in the financial and volunteer contributions of our employees, corporate charitable donations that directly support the communities where we work, and patient safety research and education grants for healthcare professionals in training and in practice through The Doctors Company Foundation.

We were proud to see our employees and nonprofit partners yet again rise to meet the needs of our communities last year. We encourage you and your clients to read our 2024 Community Investment Annual Report and gain a better understanding of how we are advocates for the health of the entire community—in and out of the clinical setting.

Meet Us at the ASHRM 2025 Annual Conference in September

The Doctors Company’s admitted medical professional liability (MPL) team will be in Charlotte, North Carolina, during the American Society for Health Care Risk Management (ASHRM) 2025 Annual Conference from September 28–30. If you are planning to be in Charlotte during ASHRM, we welcome the opportunity to meet with you and your clients and share new developments from our

admitted MPL team. Representatives from our Business Development, National Underwriting, and Patient Safety and Risk Management departments will be available throughout the conference. To schedule a meeting, contact Kendra Heredia, Assistant Vice President of National Business Development, at kheredia@thedoctors.com.

Details of Our Annual Agents and Brokers Meeting in September

We have added new event elements for our meeting in the Napa Valley. This year’s activities include: a garden party–themed welcome reception with hors d’oeuvres and wines from Robert Sinskey Vineyards and Stag’s Leap Wine Cellars; an offsite dining experience at Paraduxx Winery; a golf tournament; pickleball; wine tasting with lunch at Cliff Lede Vineyards; and more.

The overarching topic for our meeting is Power of Partnership and is centered around our shared success and sincere appreciation for our strategic distribution partners. The event will be open to Chairman’s Circle and Key Agencies.

As always, this year’s event will feature insightful presentations from company executives and industry experts.

Our sales-centric keynote speaker will be Brynn Winegard, MBA, PhD, who will be presenting “Neuroselling: The Brain Science of Persuasion, Influence, and Driving Non-Coercive Compliance.” Dr. Brynn is a multi–award-winning professor of business and considered a global expert in applied neuroscience and positive psychology for professionals. She teaches future business leaders in master of business (MBA), executive master of business (EMBA), and executive education programs.

We are also excited to introduce several new experiences and opportunities to connect this year:

• One-on-one meeting options available both Wednesday afternoon and Friday morning
• Optional morning wellness opportunities including a guided walk, run, and partner high-intensity interval training (HIIT) workout
• Additional networking time to connect with our team members

For questions, please contact the Events Team at events@thedoctors.com. 

Co-op Funds Have Been Replenished—Time to Start Spending

Our Co-op Marketing Program for Chairman’s Circle and Key Agencies features a 50 percent reimbursement plan for your marketing and promotion efforts.

The usage period for Chairman’s Circle and Key Agencies to utilize co-op funds recently began on July 1, 2025, and runs until June 30, 2026.

Your co-op funds can significantly reduce the cost of:

• Stocking up on promotional merchandise.
• Building your social media presence.
• Ordering customized marketing materials.
• Placing digital or print advertising.
• Pursuing professional development.
• Attending training seminars.
• Hosting special events or trade show sponsoring booths.

For questions related to the use of co-op funds, contact Johana Moreno, Events Management, at (800) 421-2368, extension 1415, or jmoreno@thedoctors.com.