Express Services
You can access these services without signing into the Member Portal.
Easily and securely make a one-time payment.
Report any incident or claim right away. We’ll be with you every step of the way.
Member Services
Sign in to our Member Portal to access these services.
See your bill, manage AutoPAY, and adjust your saved payment methods.
Generate and download COIs or send them directly to requesting entities.
See your current and projected balance for the Tribute® Plan, a one-of-its-kind career reward.
Paperless billing provides electronic statements, reducing paper and simplifying account access.
Member-Exclusive Patient Safety Resources
Our exclusive patient safety tools and resources help you reduce risk and improve patient care.
Our Patient Safety INSIGHT Programs use data and collaboration to reduce adverse events and improve safety and satisfaction.
Request a comprehensive risk assessment by our patient safety risk management experts.
Our Guided Risk Self-Assessment helps healthcare professionals in medical and dental offices apply risk mitigation strategies.
Our online Dental Risk Self-Assessment can identify hidden liability risks in your dental practice.
A free program for practice managers, offering education in risk management and patient safety.
Need Help? We’re Here for You
Contact Member Services
Get help with coverage questions, account updates, billing assistance, and more.
Monday—Friday, 5:00 AM—5:00 PM PT
(800) 421-2368, option 1
Email us
Contact Patient Safety
Get proactive risk management guidance from our experts.
Monday—Friday, 5:00 AM—5:00 PM PT
(800) 421-2368, option 4
Email us
Contact Claims
Get help with a claim or follow up on a reported incident.
Monday—Friday, 5:00 AM—5:00 PM PT
(800) 421-2368, option 3
Email us
Contact Credentialing
Get help with credentialing questions, assistance, and more.
Monday—Friday, 5:00 AM—5:00 PM PT
(800) 421-2368, option 1 then option 2 for certificates
Email us
