Patient Safety in Dentistry: Managing Adverse Events
When an adverse event occurs in a dental practice, providers and staff must be prepared to respond appropriately. A well-managed response includes caring for the patient, investigating the event, taking necessary action, and reporting the event appropriately as required.
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Patient Billing Challenges: Frequently Asked Questions
We offer strategies to address common questions about patient billing concerns.
Feb 20, 2020
Anesthesiology Closed Claims Study
The Doctors Company studied 640 anesthesia medical malpractice claims that closed from 2007–2012 and 587 claims that closed between 2013–2018. These studies determined whether the number of patient injuries had decreased and to identify any new trends in claims involving anesthesia care.
Defensible Medical and Dental Records
Patient records, which serve a critical function in healthcare delivery and routine clinical operations, can provide key evidence in the event of a professional liability action.
Video Feb 10, 2026
NP Training and Scope-of-Practice Requirements
Floating nurse practitioners across different care settings requires careful consideration. Each nurse practitioner’s education and experience should be aligned with the care environment to support safe and effective practice.
No Known or Open Claims
Acknowledgment of no known or open claims.
New Models of Personalized Tech-Enabled Care Delivery
Ami Parekh, MD, JD, Chief Health Officer, Included Health, and Member, Board of Governors, The Doctors Company, Part of TDC Group, presents at the 2025 TDC Group Executive Advisory Board Meeting about Included Health's work to raise the standard of healthcare through all-in-one personalized healthcare.
March 01, 2024, Healthcare Risk Management
Safety Strategies to Minimize AI Risks in Healthcare
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, offers patient safety and risk management strategies for utilizing artificial intelligence (AI) in healthcare.
Professional Education
Missed Medical History Leads to Adverse Outcome (Claims Corner)
The Doctors Company has identified patient assessment issues and communication failure between providers as key contributors to malpractice claims. This dental case study describes how inadequate patient history taking and poor communication can lead to an adverse patient outcome. The lessons learned in this course are applicable to all healthcare professionals.
August 05, 2024
Don’t Let Patient Disputes Escalate; Plan to Protect Yourself
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, contributes recommendations for managing troublesome minor patient disputes.
