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Nov 14, 2024
Flu, RSV, or COVID-19? Convergence of Three Viruses Creates Risk of Diagnostic Errors
Debra Kane Hill, MBA, RN, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
Understanding the differences between the flu, RSV, and COVID-19 will help prevent misdiagnosis or delayed diagnosis when patients present with respiratory symptoms.

Jun 05, 2023
Exclusive Program for Member Practice Managers
Our complimentary program for practice managers is designed for clinical and nonclinical professionals who are new to practice management or seeking a refresher.
From The Doctor’s Advocate

Jun 17, 2022
RCA2: Panel Report on Improving Root Cause Analyses and Actions to Prevent Harm
James P. Bagian, MD, PE, member of The Doctors Company Board of Governors, co-chaired a panel with the National Patient Safety Foundation to improve how we can learn from adverse events and unsafe conditions and take action to prevent their occurrence in the future.

Patient Communication Insight
The Patient Communication INSIGHT (PCI) program is a voluntary, structured, hands-on initiative that focuses on improving communication and engagement between providers, patients, and their families in ambulatory care settings.

April 01, 2023, Chicago Medicine
Lessons in Preventing Button Battery Injuries
This article by Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company, discusses important lessons learned and risk prevention strategies for button battery ingestion in children.

Jun 22, 2022
Patient Safety in Dentistry: Managing Adverse Events in the Practice Setting
Sue Boisvert, BSN, MHSA, DFASHRM, Senior Patient Safety Risk Manager, The Doctors Company, and Jon Pellett, Attorney, Pennington, PA
When an adverse event occurs in a dental practice, providers and staff must be prepared to respond appropriately. A well-managed response includes caring for the patient, investigating the event, taking necessary action, and reporting the event appropriately as required.

Mar 04, 2024
Combating Workplace Violence in the Healthcare Office Practice
Julia N. Goldman, JD, Associate Attorney, Goldman Law Firm
Attorney Julia Goldman outlines strategies for implementing an effective plan to combat workplace violence.
From The Doctor’s Advocate

Mar 07, 2023
Building a Culture of Safety in Healthcare, Part Three: Human Factors Engineering
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
In the third installment of his four-part series on safety culture, Dr. David Feldman discusses the benefits of human factors engineering.
From The Doctor’s Advocate

Mar 07, 2025
Practice Managers: Learn to Identify Practice Exposures and Reduce Risk
As a member of the nation’s largest physician-owned medical malpractice insurer, you have access to unique, industry-leading resources and benefits. This quarter, we’re proud to feature Risk Management Fundamentals for the Practice Manager, a comprehensive program consisting of 16 on-demand lessons addressing high-risk areas for financial loss from lawsuits, regulatory noncompliance, injuries, or accidents, as well as areas known to improve patient safety and quality of care.
From The Doctor’s Advocate

Mar 13, 2023
Patient Safety Strategies for Gastroenterologists
Lisa McCorkle, MSN, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
Gastroenterologists can reduce potential liability with strategies that include conducting a thorough preprocedure patient evaluation and matching the facility and setting to the patient.