Jun 18, 2024
Telehealth Visits: Strategies for Minimizing Patient Distraction
Patients who are distracted during telehealth visits can affect a practitioner’s ability to establish rapport and provide safe, effective treatment.
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Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.
Video Nov 15, 2023
Shoulder Dystocia: Physician-Patient Disclosure
The purpose of this video is to assist physicians in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members. This type of injury to the infant may unfortunately occur, despite the best of care. However, effective physician-patient communication is an integral part of clinical practice and has shown to positively influence outcomes by increasing patient understanding and trust.
Anesthesiology Resources
Get risk management/patient safety resources and free accredited education opportunities for anesthesiologists.
Burnout Resources
Get expert insights, risk management/patient safety resources, and free accredited education on top issues surrounding clinician burnout.
Dentistry Resources
Get risk management/patient safety resources and free accredited education opportunities for dentists.
Diagnostic Error Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding diagnostic error.
Disclosure and Adverse Events Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding disclosure and adverse events.
Medication Management Resources
Get risk management/patient safety resources and free accredited education on medication management.
Oral and Maxillofacial Surgery Resources
Get risk management/patient safety resources and free accredited education opportunities for oral and maxillofacial surgeons.
