Patient Billing Challenges: Frequently Asked Questions
We offer strategies to address common questions about patient billing concerns.
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Professional Education
Failure to Rescue a Recurring Post-Surgical Event (Claims Corner CME)
Claims arising from the perioperative experience are frequent, often preventable, and some of the costliest claims for physicians. One study of surgical claims conducted by The Doctors Company noted that about two out of three general surgeons have been involved in a medical malpractice suit. Malpractice data consistently finds that the most serious and common post-operative complications are unrecognized intestinal puncture or perforation. Diagnostic error by surgeons involving unrecognized intestinal puncture or perforation of an organ can quickly lead to septic shock and death.
Documentation/EHR/Patient Records Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding documentation.
Patient Relations: Anticipate and Address Challenging Situations
Questions about patient relations and patient termination are consistently the top reasons that members request assistance.
Effective Patient Communication: Strategies for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.
Take Action: How Clinicians Can Advocate for Medical Liability Reform
You, as clinicians, have a frontline perspective that elected officials value to educate them to make informed decisions on policy. Here are helpful tips about the process and how to approach interactions with legislators and policymakers.
Communication Resources
Get risk management/patient safety resources and free accredited education on issues surrounding patient-clinician communication.
Patient Safety in Dentistry: Communication
Effective communication improves teamwork and creates a safer environment for patients. It can also enhance patient engagement and satisfaction and reduce the risk of professional liability claims, even if an adverse event occurs.
March 01, 2024, Healthcare Risk Management
Safety Strategies to Minimize AI Risks in Healthcare
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, offers patient safety and risk management strategies for utilizing artificial intelligence (AI) in healthcare.
