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About The Doctors Company
As the nation’s largest physician-owned medical malpractice insurer, The Doctors Company has always been guided by our mission: To advance, protect, and reward the practice of good medicine.

Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.

Primary Care, AI, and Employer Activism: The Future of Care Delivery
In today’s healthcare environment, patients are often confused and frustrated, encountering unclear benefits, lack of trust, poor access, and high costs. But structural changes driven by employers, new technology, and rising patient expectations may be the key to reshaping the future of healthcare access.

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