Sep 05, 2025
Preventing Errors in Preoperative Clearance
Take this course to learn potential communication deficits in clinician-patient communication and how to incorporate an effective communication tool to reduce the risk of patient harm.
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Jan 30, 2025
Off-Label Use: Patient Safety Implications
Once authorized, a drug product may be prescribed by a licensed healthcare practitioner for any use deemed appropriate based on the practitioner’s professional opinion.
Keith Neff
Keith Neff founded Neff & Associates in 1986, and the agency has focused exclusively on medical malpractice insurance since its founding. He is based in Ocean City, Maryland.
Third Party (Credentialing Facilities) FAQs
Answers to some of the common questions that third parties ask during the credentialing process
March 25, 2026, Healthcare Business Today
Evaluating Your Claims Defense Team: Does Your Carrier Have the Strength to Protect You Against Malpractice Allegations?
Facing a lawsuit is something clinicians need to be prepared for in the modern healthcare environment. In some high-risk specialties, more than two-thirds of clinicians will experience a claim during their career.
Feb 20, 2020
Anesthesiology Closed Claims Study
The Doctors Company studied 640 anesthesia medical malpractice claims that closed from 2007–2012 and 587 claims that closed between 2013–2018.
Disclosure Resources Appendix 1
Physicians should use empathetic statements and avoid non-empathetic statements when disclosing adverse events or complications to patients.
December 01, 2025, Medical Economics
Medicine Under Attack: How Physicians Can Help Their Patients Navigate the Disinformation Age
Medical misinformation and disinformation are increasingly influencing patient behavior and trust in healthcare professionals, complicating the physician-patient relationship. In a survey by The Doctors Company, 64% of physicians named misinformation on social media as their top challenge in practicing medicine.
Video Jul 29, 2024
Reptile Theory and Malpractice Verdicts
Plaintiff’s lawyers are using “Reptile Theory”—leveraging the “fight or flight” instinct in jurors—to maximize malpractice verdicts higher than ever seen before.
Video Feb 10, 2026
Who Is Responsible When AI Contributes to Patient Harm?
As artificial intelligence (AI) becomes more deeply integrated into clinical practice, one question remains unresolved: Who holds responsibility when technology contributes to patient harm?