December 19, 2023, PSQH
Patient Safety Predictions for 2024
Robert E. White Jr., President, and Laura Kline, MBA, CPCU, Senior Vice President of Business Development, The Doctors Company, part of TDC Group, offer their predictions for what will happen in patient safety and healthcare quality in 2024.
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October 28, 2025, Business Insurance
Patient Care Recordkeeping Key to Cutting Nurse Med Mal Claims
Nursing professionals should carefully document patient care to avoid malpractice claims, which experts say are increasing in severity. Julie Ritzman, Senior Vice President of Patient Safety and Risk Management, provides recommendations on how nurses can manage risk.
Telephone Triage and Advice: Patient Safety Strategies
Communications involving telephone triage and advice present a significant area of liability exposure for practitioners.
Poor Response to Patient Concerns: Dental Claim
We offer actionable strategies that can help dental professionals enhance communication and documentation skills.
Texting Patients: HIPAA Strategies
The very convenience that makes using smartphone technologies so inviting may also create privacy and security violations.
Terminating Patient Relationships
If it becomes necessary to end a patient relationship, it is critical to end the relationship in a manner that will not lead to claims of discrimination or abandonment, litigation for alleged professional negligence, or complaints to administrative agencies.
Quick Check: Dissatisfied Patient Management
Our Quick Check tool can help you improve how your practice identifies and manages dissatisfied patients.
Corporate Influence on Primary Care
Corporate entities have always been involved in healthcare, but now mega corporations—from outside the medical space—are entering the field. The involvement of these large non-legacy corporate entities in healthcare is growing and is challenging—and while this trend brings some benefits, it will also impact how all clinicians provide healthcare.
Team-Building INSIGHT Program
Team-Building INSIGHT utilizes a proven framework developed by the Agency for Healthcare Research and Quality (AHRQ). It is rooted in more than 20 years of research into how to create highly effective teams. As you implement this phased program, you and your team will have the guidance of Master Trainers, certified professionals who are trained in how to apply teamwork principles.
Referral and Negligent Referral in a Dental Practice
We outline actionable strategies to help dental professionals keep patients safe and avoid potential liability when referring patients to specialty providers.
