Apr 29, 2020
Patient Safety in Anesthesia Care
Julie Brightwell, JD, RN, Director, Healthcare System Patient Safety, Department of Patient Safety and Risk Management
Anesthesiologists can reduce potential liability by taking risk management steps, such as obtaining separate informed consent for anesthesia care.

Nov 19, 2021
Unethical Treatment Leads to Lawsuit and Dental Board Action
Our analysis and risk management discussion of a case involving allegations of unethical treatment includes strategies to help dental professionals avoid becoming the focus of an investigation or claim.

Nov 19, 2021
Inappropriate Dental Care and Delegation During Use of Conscious Sedation Lead to Patient Death
Our discussion of a tragic case includes strategies to help dental professionals avoid patient injury when performing a treatment or procedure involving sedation or anesthesia.

Sep 16, 2022
Reduce Patient Safety Risks With Vaccinations, Including COVID-19
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company
Vaccine administration is usually regarded as a simple office procedure, often performed without the direct supervision of the physician or a licensed professional. Although vaccinations are a routine procedure, physicians and staff should remain vigilant about patient safety considerations. Whether you’re seeing children for COVID-19 vaccinations or adults for travel abroad or general disease prevention, take time now to assess the vaccine administration protocol in your practice.

Nov 19, 2021
Poor Response to Patient Concerns Contributes to Dental Claim
We offer actionable strategies that can help dental professionals enhance communication and documentation skills.

Professional Education
Prevention of Diagnostic Error in Primary Care
Diagnostic errors occur often in primary care settings and can impact over 12 million outpatients annually. This is a top patient safety concern and a global burden. Significant patient harm can occur due to treatment delay, testing, or misdiagnosis. This course is an opportunity to promote awareness and visibility by identifying where these errors occur most often in the diagnostic process of care framework.

Nov 19, 2021
Medical Emergencies in the Dental Setting
We present a compelling case example and outline risk management strategies that can help practices prepare for medical emergencies.

Jul 21, 2022
Alert: New 988 Suicide and Crisis Lifeline
The National Suicide Prevention Lifeline is now 988, a new three-digit number for 24/7 crisis care.

Apr 22, 2020
Minor Consent: Challenges for Pediatric Dentistry
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Consultant, Department of Patient Safety and Risk Management
Identifying legal guardianship and the rights of parents can reduce risk prior to treating a minor.

Sep 01, 2022
COVID-19 and Patient Safety in the Medical and Dental Office
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
While COVID restrictions have been lifted in most parts of the country and vaccination efficacy continues to decline, healthcare professionals must continue to monitor SARS-CoV-2 variants circulating within their communities.