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Jun 22, 2022
Patient Safety in Dentistry: Documentation
Sue Boisvert, BSN, MHSA, DFASHRM, Senior Patient Safety Risk Manager, The Doctors Company
The primary purpose of documentation is to create an orderly chronological record of the clinical decision-making process, treatment provided, and patient responses. Records that are incomplete or inaccurate may lead to inappropriate treatment and patient harm.

Sep 05, 2019
Advanced Practice Provider Closed Claims: What Can We Learn?
Howard Marcus, MD, FACP, and Susan Shepard, MSN, RN, Senior Director, Patient Safety Staff Education
Top allegations in our claims analysis involving advanced practice providers centered on diagnosis.
From The Doctor’s Advocate

Apr 04, 2022
Strategies for Effective Patient-Assisted Telehealth Assessments
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company
Physicians who practice telemedicine must consider the components needed to complete an effective remote assessment and plan ahead based on their specialty area and the patient’s presenting complaint.

Feb 12, 2021
Rx for Patient Safety: Use Ask Me 3 to Improve Patient Engagement and Communication
Leslie J. Castaneda, BSN, MSHA-HCQA, Patient Safety Healthcare Quality and Risk Management Consultant, The Doctors Company
Although patients commonly nod their heads and indicate they understand, communication issues pose challenges in many practices. Implementing the Ask Me 3 program can improve patient-provider communication.

Apr 22, 2020
Minor Consent: Challenges for Pediatric Dentistry
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Consultant, Department of Patient Safety and Risk Management
Identifying legal guardianship and the rights of parents can reduce risk prior to treating a minor.

Feb 02, 2022
Informed Consent: Substance and Signature
Robert Morton, MAS, CPPS, Assistant Vice President, Department of Patient Safety and Risk Management, The Doctors Company
True informed consent is a process of managing a patient’s expectations. Every healthcare provider should develop an individual style and system, making it easier to avoid omissions and ensure consistency of application.

New York State Society of Plastic Surgeons Selects The Doctors Company as Exclusive Partner
The New York State Society of Plastic Surgeons (NYSSPS) Executive Council has chosen The Doctors Company as the exclusively endorsed medical malpractice insurer for its members.

Feb 26, 2021
Resources for Elective Procedures During COVID-19
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Management Consultant, and Julie Ritzman, MBA, CPHRM, Vice President, Department of Patient Safety and Risk Management
Your patients most likely want to know about the safety of surgery during the pandemic and what occurs if they contract COVID-19 post-procedure. You may have questions about keeping your staff and patients safe, informing patients about new risks the pandemic has created, and potential liability risks you may be facing.

Mar 23, 2020
Preventing Falls in Patients with Morbid Obesity: Case Study
Julie M. Brightwell, JD, RN, Director, Healthcare Systems Patient Safety
It is imperative that hospitals provide employees with training and guidance that specifically addresses caring for morbidly obese patients.