Quality Oncology Practice Initiative (QOPI) Certification Program

Professional Education
Managing Patient Information: Strategies for Advanced Practice Clinicians
This program covers the patient information system, specifically documentation of patient information in the medical record. Many times, insufficient documentation results in the provider not being able to find information needed to guide clinical decision-making. Adequate documentation will enhance patient care by ensuring that patients receive the care necessary and may prevent a mis- or delayed diagnosis.

Mar 01, 2022
Nine Tips for Telehealth Clinical Documentation
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager, The Doctors Company
Patient safety expert Sue Boisvert offers strategies to help providers address the unique documentation requirements created by telehealth care.
From The Doctor’s Advocate

Jul 21, 2021
Medical and Dental Record Retention
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Having access to well-maintained patient records helps medical and dental professionals ensure continuity of care. It can also protect them against any future professional liability claims, licensing board complaints, and peer review inquiries.

Aug 04, 2022
Anesthesia Care: Strategies for Preventing Dental Injuries
Brent Lee, MD, MPH, FASA, Director, Clinical Excellence and Performance Improvement, North American Partners in Anesthesia, and Karen Fielder, RN, JD, Vice President, Chief Risk Officer, North American Partners in Anesthesia
Being aware of the causes of tooth damage related to surgical intubation can help anesthesia clinicians avoid future problems.

Apr 01, 2022
Delay in Diagnosing Breast Cancer: A Case Summary and Tips to Reduce Risk
Lisa M. McCorkle, MSN, MBA, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company
A delay in diagnosing breast cancer may result when a patient doesn’t follow through with diagnostic recommendations.

Feb 03, 2022
Informed Refusal
Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Documenting a patient’s refusal of test or treatment options is key to minimizing risk exposure.

Jul 29, 2020
Physicians Can Be at Risk When Homebound Patients Refuse Help
Richard F. Cahill, JD, Vice President and Associate General Counsel
Physicians face potential liability when patients refuse help that is offered or neglect to follow up as instructed.

Oct 26, 2021
Identifying Malpractice Risks for Surgical Practices
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Management Consultant, The Doctors Company
Factors contributing to surgical claims are often related to assessment, communication, and documentation. Surgeons can improve outcomes by evaluating their supporting systems in the office and the locations where they operate.