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Patient Experience Surveys
Use our patient experience surveys to measure satisfaction and uncover areas of concern in your practice.

Dealing With Online Patient Complaints
Clinicians are understandably concerned about their reputations and the consequences of any negative comments posted about them on social media platforms.

Practice Safety Culture Insight
The Practice Safety Culture INSIGHT is a confidential survey that assesses whether daily office routines, management practices, policies, procedures, and communication styles promote patient safety or undermine it. It can be completed online in less than 30 minutes by leadership, clinicians, and supporting staff. The survey measures a range of factors that contribute to a culture of patient safety.

Risk Assessments/Site Surveys
Partner with our patient safety risk management experts to complete a comprehensive risk survey and a customized service plan for your practice.

Nov 27, 2023
Limited English Proficiency (LEP) Patients: Top FAQs
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Healthcare professionals who accept Medicare and Medicaid patients must comply with federal laws pertaining to language assistance for LEP patients. We answer frequently asked questions.
From The Doctor’s Advocate

Patient Communication Insight
The Patient Communication INSIGHT (PCI) program is a voluntary, structured, hands-on initiative that focuses on improving communication and engagement between providers, patients, and their families in ambulatory care settings.

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Our e-newsletters feature timely articles, videos, and guides on a range of patient safety topics.

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