Mar 07, 2025
EHR Interoperability and Artificial Intelligence: Don’t Put the Cart Before the Horse
Healthcare practitioners are ready to let AI lighten their loads—but first, we need to achieve EHR interoperability. AI can help us with that, too.
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Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Technical Considerations)
In this video, created in partnership with Candello, experts address picking and setting up a virtual care system, conducting privacy and security audits, integrating the care system with the EHR, camera and microphone choices, preparing patients for virtual visits, and how to troubleshoot technology issues during telehealth calls.
Errors and Omissions Liability Insurance
Protect your medical practice from miscellaneous errors and omissions exposures. If you provide services not typically covered by a traditional medical malpractice policy, errors and omissions (E&O) coverage mitigates your exposures.
Chairman's Library
Richard E. Anderson, MD, FACP, Chairman and CEO of The Doctors Company, is the author of a number of peer-reviewed publications on medical malpractice and the impact of defensive medicine.
Continuing Education Insight
For healthcare professionals, keeping up with the changes and advances in your field is a lifelong challenge. The Doctors Company offers continuing education courses for providers, dentists, nurses, practice managers, advanced practice clinicians, and other staff across a broad range of subjects.
Otolaryngology: Reduce Risk When Performing Diagnostic Imaging Services
Adding point-of-care imaging to an otolaryngology practice is convenient for patients and a source of revenue for the practice. It also comes with responsibility and potential risk.
Before COVID-19, Outlier Medical Malpractice Verdicts Were Rising—What’s Next?
Severity—the average cost of a medical malpractice claim—continues its relentless increase. Though severity has been rising since at least the 1970s, in recent years we have seen a sharp increase in outlier verdicts, which exceed common policy limits and often set records for their venues. Before the pandemic, nearly all states had seen these extraordinarily large awards, but whether the pace of these awards will be affected by the pandemic is unknown. Some U.S. states have adopted limited liability protections for physicians during COVID-19, but those protections may be tested in the courts.
Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From
The Doctor’s Advocate
Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.
Podiatry: Lessons from Malpractice Claims
We analyzed 162 podiatric claims to identify top allegations and factors contributing to patient injury.
