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Patient Safety in Dentistry: Communication
Effective communication improves teamwork and creates a safer environment for patients. It can also enhance patient engagement and satisfaction and reduce the risk of professional liability claims, even if an adverse event occurs.

Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Equity Considerations)
In this video, created in partnership with Candello, experts discuss how to anticipate and address barriers to telehealth access for patients, including varying levels of digital literacy and access to appropriate technology and adequate internet speeds.

Mike Grady
Mike Grady is founder and principal of Grady Professional Services in West Palm Beach, Florida. He specializes in medical malpractice insurance for individual and group practices.

Extended Reporting Period, or Tail, Coverage for Medical Malpractice Insurance: Common and Costly Misconceptions
For many medical professionals, extended reporting period (ERP) coverage, commonly referred to as “tail coverage,” is a vaguely familiar term that they may associate with job change or retirement. Tail coverage extends the period of time during which a claim can be reported to the insurance carrier on a canceled claims-made medical professional liability insurance policy. The extension may be indefinite, or it may be for a predetermined term.

Robert DeSimone
Bob DeSimone is president of The Doctors Insurance Agency in Solana Beach, California. Bob has worked in the medical malpractice insurance business for 25 years.

Professional Education
You Have Been Served with a Malpractice Lawsuit or a Regulatory Action Notice: Now What?
Malpractice litigation and government regulatory and licensing oversight are inherent aspects of licensed healthcare professionals. The concern regarding malpractice litigation is well-founded, and regulatory and licensing actions can pose significant challenges. Therefore, clinicians must be prepared and knowledgeable about navigating legal notices and taking appropriate steps to ensure compliance. By participating in this program, they can effectively mitigate the impact of claims, complaints, or regulatory actions and safeguard their practice.

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