Group Administrator Credentialing FAQs

These are some of the common questions that group administrators ask during the credentialing process. We strive to make the process as easy and efficient as possible. Please review the questions and answers below. If you still have a question, email or call (800) 421-2368, select Option 1 for Member Services and Option 2 for Certificates.

Have Other Credentialing Questions?

We provide answers to FAQs for all roles that request credentialing reports.