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Professional Education
Loss Lessons: Practicing Out of Bounds
Unlicensed staff are vital to efficient patient flow in medical practice. Healthcare organizations have many tasks that are safely and effectively carried out by skilled unlicensed support staff every day. To reach such efficiencies with safety and reliability, careful attention must be given to scope of practice and state and local statutes regarding delegation and supervision. Policies and protocols that outline the scope of practice for unlicensed staff to follow independently, and when they must consult with licensed staff, help even the most talented of your staff understand their boundaries. This case illustrates how informal verbal guidelines can blur the lines and cause well-meaning staff to cross the boundary lines of their scope leading to misdiagnosis and death.

Distracting Devices in Healthcare: Malpractice Implications
Digital distraction in healthcare is a threat to patient safety and physician well-being. Personal electronic devices can create a digital distraction so engaging that it consumes awareness, potentially preventing healthcare providers from focusing on the primary task at hand—caring for and interacting with patients.

What Do People Actually Want from Primary Care?
Ami Parekh, MD, JD, Chief Health Officer, Included Health, and Member, Board of Governors, The Doctors Company, Part of TDC Group, presents at the 2025 TDC Group Executive Advisory Board Meeting about the current and future state of primary care in the U.S.

Professional Education
Module 1: Eliminating Stigma Through Clinical Understanding (Innovations and Smart Approaches in Safe Prescribing)
Learn several new concepts and innovation tips. Learn about the new CDC Guidelines about pain. This program will show how to treat pain, opioid withdrawal, and/or opioid addiction. It will show how to taper opioids and you will learn how to conduct “motivational interviewing.” You will gain an increased awareness in neurobiology, psychology, and heritability of addiction. Examine your own internal biases that impact care of your patients who misuse opioids. Lastly, you will evaluate addiction without stigma to build trust and rapport with patients who misuse opioids. This module consists of four audio-filled videos. To successfully complete this course, you must achieve a passing score of 80 percent in the post-test questions.

May 02, 2025, Inside Medical Liability Online
MPL Case: Could This Medication Error Occur in Your Practice?
Medication errors and patient falls present marked risks for oncology patients and practices. These types of adverse events, when they occur, are especially likely to result in malpractice claims with paid indemnities. Experts from The Doctors Company discuss how attention to systems factors such as practice policies and protocols, supported by staff training in adherence and implementation, can help protect patients from harm and practices from liability.

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