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Professional Education
Diversity, Equity, and Inclusion in Healthcare for Advanced Practice Clinicians
Diversity, equity, and inclusion of all patients can lead to better health outcomes in the community in which we work. Creating a culture of inclusion and understanding our own biases, will help us improve patient care. It is important to understand how we are the same and how we are different in language, education, race, ethnicity, gender, gender identify, sexual orientation, age, social class, physical ability, religion, political beliefs, and morals. Providers may not be aware of how diversity, equity, and inclusion problems can hinder their care and relationships with patients. Some states are requiring all clinical professionals to have continuing education on cultural and linguistic competency and implicit bias.

Mar 07, 2023
Primary Care Innovations Can Deepen the Specialty
Megan Mahoney, MD, MBA, Professor and Chair, UCSF Department of Family and Community Medicine and Member, The Doctors Company Board of Governors
Dr. Megan Mahoney outlines ways that team-focused innovations in care models and technologies can help preserve depth in primary care, even as it faces a physician shortage.
From The Doctor’s Advocate

May 19, 2025
Medical and Dental Record Issues: Frequently Asked Questions
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
We answer questions frequently asked by members about medical and dental records, such as length of retention, how to destroy hard copy paper records, and creating backups of electronic health records.

Professional Education
Loss Lessons: Practicing Out of Bounds
Unlicensed staff are vital to efficient patient flow in medical practice. Healthcare organizations have many tasks that are safely and effectively carried out by skilled unlicensed support staff every day. To reach such efficiencies with safety and reliability, careful attention must be given to scope of practice and state and local statutes regarding delegation and supervision. Policies and protocols that outline the scope of practice for unlicensed staff to follow independently, and when they must consult with licensed staff, help even the most talented of your staff understand their boundaries. This case illustrates how informal verbal guidelines can blur the lines and cause well-meaning staff to cross the boundary lines of their scope leading to misdiagnosis and death. 0.25 credits

Feb 03, 2023
Pediatrics: Lessons in Preventing Button Battery Injuries
Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
It is critical for clinicians to minimize misdiagnosis and delays in care and treatment of pediatric button battery ingestions, exposures, and insertions.

Apr 01, 2022
Analysis of Cerebrovascular Accidents and Malpractice Claims
Shelley Rizzo, MSN, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
Because cerebrovascular accidents can happen at any time and in any location, it is imperative that all members of the healthcare team are able to recognize and respond to symptoms in a timely manner.

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