Medical and Dental Record Issues: Frequently Asked Questions

Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company

Medical and dental records are essential to the delivery of care and play a crucial role in all clinical operations. The following information provides answers to questions that we frequently receive from members.

For additional assistance, contact the Department of Patient Safety and Risk Management at or (800) 421-2368.

The guidelines suggested here are not rules, do not constitute legal advice, and do not ensure a successful outcome. The ultimate decision regarding the appropriateness of any treatment must be made by each healthcare provider considering the circumstances of the individual situation and in accordance with the laws of the jurisdiction in which the care is rendered.

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