Video Oct 28, 2021
What Clinical Support Tools Can Help Emergency Department Physicians Reduce Diagnostic Errors?
Emergency department systems and processes can increase or reduce the risk of diagnostic error. But instead of simply asking clinicians to work harder or smarter, what’s needed is the creation of a system of care that optimizes their ability to think and carry out an efficient work-up of a patient. Learn more from Jacqueline Ross, PhD, RN, CPAN, our coding director.
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Providing Dental Services in the Hospital Setting
Lack of familiarity with hospital systems and medical staff rules may pose risk management implications for dental care professionals. These strategies can help practitioners navigate the hospital environment.
Jun 17, 2022
RCA2: Panel Report on Improving Root Cause Analyses and Actions to Prevent Harm
James P. Bagian, MD, PE, member of The Doctors Company Board of Governors, co-chaired a panel with the National Patient Safety Foundation to improve how we can learn from adverse events and unsafe conditions and take action to prevent their occurrence in the future.
Nov 17, 2022
Telemedicine and Patient Care Access: Challenges in the Post-Roe Landscape
Telemedicine offers the potential both to bridge geographic gaps and to increase access to in-clinic appointments for pregnant patients. However, varying state laws and patient disparities continue to provide challenges for physicians.
February 14, 2023, Inside Medical Liability Online
Malpractice Case: Could Stronger Post-Op Follow-Up Have Prevented this Infection after Knee Replacement?
This article discusses important lessons learned and risk prevention strategies from a study of hip and knee replacement closed malpractice claims by David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group, and Jacqueline Ross, PhD, RN, CPAN, Coding Director, Department of Patient Safety and Risk Management, The Doctors Company.
Feb 20, 2020
Anesthesiology Closed Claims Study
The Doctors Company studied 640 anesthesia medical malpractice claims that closed from 2007–2012 and 587 claims that closed between 2013–2018. These studies determined whether the number of patient injuries had decreased and to identify any new trends in claims involving anesthesia care.
October 01, 2025, Cardiology Magazine
Incidental Findings in Cardiac Imaging: Clinical Opportunity or Legal Liability?
Advances in cardiac imaging technology are leading to increased detection of incidental, noncardiac abnormalities within scanned areas. Pulmonary nodules are one of the most common incidental findings. If the ordering practitioner does not follow up, an incidental finding may lead to patient harm and result in a malpractice claim.
October 17, 2025, Medscape
Time-Saving Rx: Smart Hacks for Busy Physicians
For physicians, every minute matters when patients are waiting and the to-do list is piled high. Between paperwork, charting, admin duties, and pinging messages, time is the scarcest resource. Daniel Kent Cassavar, MD, MBA, Medical Director for The Doctors Company and TDC Group, provides recommendations to help doctors save time to prioritize patient care.
Professional Education
Prevention of Medical Errors 2024 to 2026 (National)
Few medical errors are attributed to faulty medical judgment. More commonly, they are attributed to system failures inherent in healthcare delivery. By drawing on our professional liability closed claims data, we have identified common performance and diagnostic errors. We analyzed loss prevention measures in tandem with the elements necessary to conduct a credible and thorough root cause analysis to reduce system failures, respond to sentinel events, prevent medical errors, and improve patient safety. The purpose of this program is to provide clinicians with the most current information regarding the prevention of common performance and diagnostic errors.
Reduce Clinician Burnout and Improve Well-Being With People-First Leadership
Solving burnout requires a comprehensive organizational commitment and people-first leaders who have the tenacity to change systems and deliver solutions.
