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Video Oct 12, 2022
What Not to Do: Telehealth Lessons Learned (Clinical Considerations)
In this video, created in partnership with Candello, experts discuss what to consider when deciding to use virtual visits, how to handle triage in virtual care, how to ensure accurate diagnoses with telehealth, strategies for providing quality patient care during a virtual visit, developing good web-side manner, and when to convert a virtual visit into an in-person visit.

Mar 20, 2019
Study of Malpractice Claims Involving Children
Darrell Ranum, JD, CPHRM, Vice President, Patient Safety and Risk Management
The Doctors Company analyzed 1,215 claims filed on behalf of pediatric patients that closed from 2008 through 2017. The study is based on the claims filed against physicians in 52 specialties and subspecialties and includes an overview of the most common types of claims, expert insights into the specific elements that led to patient injury, and risk mitigation strategies.

Video Nov 18, 2022
What to Expect from Litigation: Dr. Grollo's Perspective
Dennis Grollo, MD, a family physician, describes a malpractice case against him involving a long-time patient and allegations of using an out-of-state pharmacy. Dr. Grollo worked as a team with his attorney and The Doctors Company claims specialist to provide a strong defense with the support of medical and phone records. In the end, the jury exonerated him.

Continuing Education Insight
For healthcare professionals, keeping up with the changes and advances in your field is a lifelong challenge. The Doctors Company offers continuing education courses for providers, dentists, nurses, practice managers, advanced practice clinicians, and other staff across a broad range of subjects.

October 16, 2022, The Art of Medicine with Dr. Andrew Wilner
Avoiding Medical Malpractice: An Interview with David Feldman, MD, MBA
Dr. David L. Feldman, Chief Medical Officer for The Doctors Company, speaks with Andrew Wilner, MD, FACP, FAAN, Associate Professor of Neurology, The University of Tennessee Health Science Center, on ways to improve patient outcomes and prevent medical malpractice.

Professional Education
Anesthesia: Diagnosis and Management of Posterior Anterior Neck Hematoma
Anterior neck hematoma (ANH) is a serious emergency that can block the airway and endanger the life of a patient who has had neck surgery. Anesthesia professionals need to be ready to identify ANH and act when there is no surgeon nearby. This course covers recognizing the signs and symptoms of postoperative ANH and strategies for response.

October 09, 2025, Medical Economics
AI on Trial: A Conversation With Deepika Srivastava, Chief Operating Officer at The Doctors Company
Artificial intelligence (AI) is rapidly changing the way medicine is practiced and raising profound new questions about liability, accountability, and patient safety. Deepika Srivastava, Chief Operating Officer at The Doctors Company, discusses how AI is beginning to influence medical malpractice and why the legal system isn’t yet ready for what’s coming.

October 30, 2025, Medical Economics
AI, Malpractice, and the Future of Physician Liability
Artificial intelligence (AI) is entering everyday care, raising questions about malpractice. Deepika Srivastava, Chief Operating Officer at The Doctors Company, discusses how AI could redefine the standard of care, what happens when an algorithm contributes to patient harm, and practical steps physicians can take now to protect themselves—including documentation, communication and clear internal policies.

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