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Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.

Dec 01, 2022
Building a Culture of Safety in Healthcare, Part Two: Teamwork
David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group; Senior Vice President, Healthcare Risk Advisors
Teamwork and communication are essential components of patient safety. In the second installment of his four-part series on safety culture, Chief Medical Officer David L. Feldman, MD, identifies best practices in communication to facilitate teamwork.
From The Doctor’s Advocate

The Doctors Company and ProAssurance Announce Early Termination of the Hart-Scott-Rodino Waiting Period
The Doctors Company, the nation’s largest physician-owned medical malpractice insurer, and ProAssurance Corporation (NYSE: PRA), an industry-leading specialty insurer with extensive expertise in medical liability, products liability for medical technology and life sciences, and workers’ compensation insurance, announced today that on July 2, 2025, the U.S. Federal Trade Commission granted early termination of the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 (the “HSR Act”) with respect to the pending acquisition of ProAssurance by The Doctors Company.

Tribute Plan Summary
The Tribute Plan is an unrivaled financial benefit that rewards you for your loyalty to The Doctors Company and for your dedication to superior patient care.

An “Epidemic” of Medical Malpractice? A Commentary on the Harvard Medical Practice Study
Both supporters and opponents of malpractice legal reform can agree that the Harvard study provides us with a wealth of valuable data on questions of medical negligence. More than with most studies, however, the Harvard group’s results are subject to sharply different interpretations and depend heavily on definitions and assumptions with which many will differ.

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