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Professional Education
Preventing Dictation Errors for Advanced Practice Clinicians
Emergency medicine providers are increasingly using voice recognition programs, such as Dragon Direct Voice Recognition Program, to document encounters. In reviewing closed malpractice claims, The Doctors Company identified dictation errors as a significant patient safety risk factor. The following case highlights the importance of timely recognition of dictation errors to ensure accuracy of the permanent electronic health record (EHR). This is particularly important when using a voice recognition program to document encounters in the busy emergency department. In this case, the voice recognition system was Dragon Direct Voice Recognition Program.

Dec 09, 2024
Is Your Patient a Victim of Human Trafficking?
Patti L. Ellis, RN, CPHRM, FASHRM, Patient Safety Risk Manager II, The Doctors Company, Part of TDC Group
Although trafficking victims rarely find opportunities to interact with others, a visit to a physician or dental practice may provide an opportunity for a victim to receive help. Learn to recognize the signs of human trafficking and know what steps to take.

Telehealth Coverage
The sharp increase in telemedicine since the start of the pandemic created an expansion of risk in healthcare. TDC Group is responding by offering coverage, including optional general liability and employee benefits liability coverage, for insured medical practices complementing care through virtual visits and for organizations offering 100 percent virtual visits without an established patient-physician relationship, where permitted by law.

Nov 04, 2024
Mental Health Practitioners: Balancing Privacy With Public Welfare
Richard F. Cahill, JD, Vice President and Associate General Counsel, and Robert Morton, MAS, CPPS, Assistant Vice President, Department of Patient Safety and Risk Management, The Doctors Company, Part of TDC Group
Societal tension and an increase in demand for mental health services have resulted in unexpected consequences for healthcare practitioners.

Jan 05, 2024
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