Reduce Patient Safety Risks With Vaccinations
Take time to assess the vaccine administration protocols in your practice.
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Handling Requests for Refunds in a Healthcare Office Practice
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.
Podiatry: Lessons from Malpractice Claims
We analyzed 162 podiatric claims to identify top allegations and factors contributing to patient injury.
Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.
Anesthesiology Resources
Get risk management/patient safety resources and free accredited education opportunities for anesthesiologists.
Burnout Resources
Get expert insights, risk management/patient safety resources, and free accredited education on top issues surrounding clinician burnout.
Dentistry Resources
Get risk management/patient safety resources and free accredited education opportunities for dentists.
Diagnostic Error Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding diagnostic error.
Disclosure and Adverse Events Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding disclosure and adverse events.
Medication Management Resources
Get risk management/patient safety resources and free accredited education on medication management.
