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Quick Check: Dissatisfied Patient Management
Our Quick Check tool can help you improve how your practice identifies and manages dissatisfied patients.

Jun 18, 2024
New and Improved Learning Platform for Industry-Leading Accredited Education
The Doctors Company has launched a new and improved learning platform for our industry-leading accredited education for physicians, dentists, and nurses.
From The Doctor’s Advocate

July 27, 2024, PSQH Podcast
PSQH: The Podcast Episode 109 – The Overwhelming Flood of Patient Wearable Data
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses how data from wearables is affecting physicians and patient care.

Remote Patient Monitoring: Considerations for Telehealth Care
Remote patient monitoring is advancing the safety and accuracy of telehealth by filling in some gaps and increasing the types of care that can safely be provided in the home.

August 05, 2024
Don’t Let Patient Disputes Escalate; Plan to Protect Yourself
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, contributes recommendations for managing troublesome minor patient disputes.

Job Shadowing: Observers, Volunteers, and Students in Clinical Settings
Create guidelines to prevent practice risks, eliminate patient harm, and protect patient privacy.

Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

Professional Education
Shoulder Dystocia Clinician-Patient Disclosure
This enduring activity is designed to assist physicians and advanced practice clinicians (APCs) in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members. This type of injury to the infant may, unfortunately, occur despite the best of care; however, effective physician-patient communication is an integral part of clinical practice and has been shown to positively influence outcomes by increasing patient understanding and trust.

Professional Education
Patient Termination
This brief audio presentation will give healthcare providers information on how to mitigate their risk when terminating a patient relationship. The key topics covered include establishing patient expectations, what to do when expectations aren’t being met, special circumstances to consider prior to termination, and finally, the elements of the termination notice.

Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
Daniel Kent Cassavar, MD, MBA, FACC, Medical Director, The Doctors Company and TDC Group
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From The Doctor’s Advocate