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May 15, 2020
Plastic Surgery: Frequently Asked Patient Safety Questions
Susan Shepard, MSN, RN, Senior Director, Patient Safety and Risk Management Education
Our experts answer questions from plastic surgeons, addressing issues such as patient selection and managing patient expectations.

Professional Education
Failure to Rescue a Recurring Post-Surgical Event (Claims Corner CME)
Claims arising from the perioperative experience are frequent, often preventable, and some of the costliest claims for physicians. One study of surgical claims conducted by The Doctors Company noted that about two out of three general surgeons have been involved in a medical malpractice suit.  Malpractice data consistently finds that the most serious and common post-operative complications are unrecognized intestinal puncture or perforation. Diagnostic error by surgeons involving unrecognized intestinal puncture or perforation of an organ can quickly lead to septic shock and death.

Communication Resources
Get risk management/patient safety resources and free accredited education on issues surrounding patient-clinician communication.

Jun 22, 2022
Patient Safety in Dentistry: Communication
Sue Boisvert, BSN, MHSA, DFASHRM, Senior Patient Safety Risk Manager, The Doctors Company
Effective communication improves teamwork and creates a safer environment for patients. It can also enhance patient engagement and satisfaction and reduce the risk of professional liability claims, even if an adverse event occurs.

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