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Managing Healthcare Practice Operations During COVID-19

Debbie Kane Hill, MBA, RN, Senior Patient Safety Risk Manager

Updated February 11, 2021: As COVID-19 cases continue to rise and fall across all regions of the United States, practices must adapt and adjust their operations according to regional mandates, which can transition overnight with the shifting environment. For areas where there is a resurgence of the virus or as new strains of the virus emerge, you will need to be attentive to newly imposed restrictions. If disease transmission slows further, authorities may lift additional restrictions.

The following checklist is provided as part of our commitment to serving you as you care for all of us. Lists are categorized by administrative (both office and personnel), environment of care, patient management, and elective surgery considerations. Since there is no one-size-fits-all approach to reopening any practice, we encourage you to adapt this tool to your practice’s needs.


The guidelines suggested here are not rules, do not constitute legal advice, and do not ensure a successful outcome. The ultimate decision regarding the appropriateness of any treatment must be made by each healthcare provider considering the circumstances of the individual situation and in accordance with the laws of the jurisdiction in which the care is rendered.

02/21

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