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COVID-19 Malpractice Coverage FAQs

Updated April 2, 2020: As the COVID-19 situation continues to evolve rapidly, we have created a Q&A to address your critical questions during this time. You are doing such important work on the frontlines of this coronavirus pandemic, and we are here to support you. Please continue to check back daily as we update the information.

For additional questions, please contact your agent, your underwriter, or call Member Services at (800) 421-2368.

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COVID-19 Telehealth Resource Center

Expert guidance on questions related to technology, billing and reimbursement, regulatory restrictions, and potential liability.

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COVID-19 and Patient Safety

Learn how to prepare your medical office in the event a patient with suspected COVID-19 seeks care.

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Make Fast, Easy Online Premium Payments

To help prevent interruptions in your coverage in the event of payment processing disruptions, enroll in AutoPAY. Sign up using one of these helpful links:

  1. I already have an online account: Enroll me.
  2. I don't yet have an online account: Set me up. Be sure to have the policy number found on your bill or renewal statement.

To enroll by phone, call
(800) 421-2368 and press 1 for Member Services.