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Missed Spinal Epidural Abscess Case
Experts discuss a case involving multiple communication breakdowns that contributed to the patient’s poor outcome and provide strategies to improve processes.

Reduce Psychiatry Medication Risk
Medication regimens for psychiatric patients can be highly complex and involve a variety of drugs. Incorporating the medication management strategies outlined here can help psychiatrists keep patients safe.

Managing Patient Refund Requests
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.

Informed Refusal
Documenting a patient’s refusal of test or treatment options is key to minimizing risk exposure.

External Coverage
Read coverage of The Doctors Company in external publications, including insights from our expert leaders.

Nuclear Verdicts Increase Healthcare Costs
Social inflation increases the price of healthcare. It ratchets up the costs of doing business for healthcare professionals and facilities, and fear of litigation inspires defensive medicine. Fortunately, through tort reform, states may be able to contain social inflation’s effects on healthcare costs.

When Midwives Should Escalate Care
One of the greatest sources of liability for midwives is delays in escalating care. By laying the groundwork for care escalation in advance, all practitioners and practices can promote patient safety while mitigating their own liability risks.

Nonadherent and Noncompliant Patients: Overcoming Barriers
Nonadherent or noncompliant patient conduct (whether intentional or inadvertent) can adversely affect clinical outcomes, undermine the practitioner-patient relationship, and disrupt the operation of practice.

Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
Daniel Kent Cassavar, MD, MBA, FACC, Medical Director, The Doctors Company and TDC Group
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From The Doctor’s Advocate

Anesthesia Care: Strategies for Preventing Dental Injuries
Being aware of the causes of tooth damage related to surgical intubation can help anesthesia clinicians avoid future problems.