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February 14, 2023, Inside Medical Liability Online
Malpractice Case: Could Stronger Post-Op Follow-Up Have Prevented this Infection after Knee Replacement?
This article discusses important lessons learned and risk prevention strategies from a study of hip and knee replacement closed malpractice claims by David L. Feldman, MD, MBA, FACS, Chief Medical Officer, The Doctors Company and TDC Group, and Jacqueline Ross, PhD, RN, CPAN, Coding Director, Department of Patient Safety and Risk Management, The Doctors Company.

Should Dentists in One Office Have One Malpractice Insurer?
One often-overlooked strategy for a group practice is having all dental professionals covered by the same malpractice insurer: With a group policy, a practice can keep up with changes, avoid damaging conflicts, maximize chances for desirable outcomes when claims arise—and even potentially realize a positive impact on premium.

Oct 26, 2023
Guided Risk Self-Assessment Exclusively for Member Practices
The Guided Risk Self-Assessment contains risk mitigation strategies to assist healthcare professionals in medical or dental offices. This program will help practitioners and their staff develop a comprehensive understanding of practice risks and learn specific actions to prevent patient injuries and professional liability claims.

December 03, 2025, Physicians Practice
Top 7 Considerations for Telehealth in 2026
The clinical and regulatory landscape for telehealth continues to evolve rapidly. Medical and dental practices face a wide range of changing regulations, complicated payment issues, and growing patient safety risks. Julie Ritzman, MBA, CPHRM, Senior Vice President of Patient Safety and Risk Management at The Doctors Company, provides seven telehealth considerations for clinicians heading into 2026.

Managing Patient Refund Requests
Managing a patient’s request for a refund requires caution and a measured response. Refund requests are not only one of the most common patient concerns, but they are also one of the most complex because payer plans, state laws, and professional licensing boards may involve different rules and guidelines.

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