Professional Education
Anesthesia: Diagnosis and Management of Posterior Anterior Neck Hematoma
Anterior neck hematoma (ANH) is a serious emergency that can block the airway and endanger the life of a patient who has had neck surgery. Anesthesia professionals need to be ready to identify ANH and act when there is no surgeon nearby. This course covers recognizing the signs and symptoms of postoperative ANH and strategies for response.
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Mar 20, 2019
Study of Malpractice Claims Involving Children
The Doctors Company analyzed 1,215 claims filed on behalf of pediatric patients that closed from 2008 through 2017. The study is based on the claims filed against physicians in 52 specialties and subspecialties and includes an overview of the most common types of claims, expert insights into the specific elements that led to patient injury, and risk mitigation strategies.
Video Nov 18, 2022
What to Expect from Litigation: Dr. Grollo's Perspective
Dennis Grollo, MD, a family physician, describes a malpractice case against him involving a long-time patient and allegations of using an out-of-state pharmacy. Dr. Grollo worked as a team with his attorney and The Doctors Company claims specialist to provide a strong defense with the support of medical and phone records. In the end, the jury exonerated him.
Office-Based Medical Malpractice Claims
Ensuring patient safety is the goal in each office encounter. As evidenced by medical malpractice claims, however, harmful errors can occur that lead to poor outcomes for patients. We have conducted an analysis to better understand the underlying administrative and clinical systems factors that contribute to office-based medical malpractice claims.
Video Oct 28, 2021
Clinical Support Tools for the Emergency Department
Emergency department systems and processes can increase or reduce the risk of diagnostic error. But instead of simply asking clinicians to work harder or smarter, what’s needed is the creation of a system of care that optimizes their ability to think and carry out an efficient work-up of a patient. Learn more from Jacqueline Ross, PhD, RN, CPAN, our coding director.
Providing Dental Services in the Hospital Setting
Lack of familiarity with hospital systems and medical staff rules may pose risk management implications for dental care professionals. These strategies can help practitioners navigate the hospital environment.
Continuing Education INSIGHT Program
For healthcare professionals, keeping up with the changes and advances in your field is a lifelong challenge. The Doctors Company offers continuing education courses for providers, dentists, nurses, practice managers, advanced practice clinicians, and other staff across a broad range of subjects.
No-Payment vs. Indemnity Payment Malpractice Claims
In November 2023, The Doctors Company released a study on diagnosis-related medical malpractice claims with an indemnity over $1 million. Now, to expand our understanding, we have conducted a new analysis: Do contributing factors differ between malpractice claims with no payment and claims with indemnity payments?
October 09, 2025, Medical Economics
AI on Trial: A Conversation With Deepika Srivastava, Chief Operating Officer at The Doctors Company
Artificial intelligence (AI) is rapidly changing the way medicine is practiced and raising profound new questions about liability, accountability, and patient safety. Deepika Srivastava, Chief Operating Officer at The Doctors Company, discusses how AI is beginning to influence medical malpractice and why the legal system isn’t yet ready for what’s coming.
October 30, 2025, Medical Economics
AI, Malpractice, and the Future of Physician Liability
Artificial intelligence (AI) is entering everyday care, raising questions about malpractice. Deepika Srivastava, Chief Operating Officer at The Doctors Company, discusses how AI could redefine the standard of care, what happens when an algorithm contributes to patient harm, and practical steps physicians can take now to protect themselves—including documentation, communication and clear internal policies.
