September 15, 2025, Part B News
Beware of Signs of Lawsuit-Prone Patients, and Keep Documentation Professional
Rich Cahill, Vice President and Associate General Counsel for The Doctors Company, shares considerations for managing relationships with potentially litigious patients.
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March 01, 2024, Healthcare Risk Management
Safety Strategies to Minimize AI Risks in Healthcare
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Patient Safety and Risk Management, The Doctors Company, offers patient safety and risk management strategies for utilizing AI in healthcare.
Mar 06, 2026
Gastric Point-of-Care Ultrasound: A Modern Approach to Managing Perioperative Aspiration Risk
Gastric point-of-care ultrasound allows clinicians to visualize the stomach’s antrum in real time in order to preoperatively assess gastric content and pulmonary aspiration risk.
From
The Doctor’s Advocate
Professional Education
Missed Medical History Leads to Adverse Outcome (Claims Corner)
The Doctors Company has identified patient assessment issues and communication failure between providers as key contributors to malpractice claims. This dental case study describes how inadequate patient history taking and poor communication can lead to an adverse patient outcome. The lessons learned in this course are applicable to all healthcare professionals.
Patient Safety in Dentistry: Managing Adverse Events
When an adverse event occurs in a dental practice, providers and staff must be prepared to respond appropriately.
Video May 24, 2024
Alleviating the Physician Shortage
In primary care, relief is coming for overburdened physicians, as APCs are among the fastest growing professions.
Keith Neff
Keith Neff founded Neff & Associates in 1986, and the agency has focused exclusively on medical malpractice insurance since its founding. He is based in Ocean City, Maryland.
Dec 05, 2025
Hospital at Home: A New Model of Care for Acutely Ill Patients
Hospital at Home programs have the potential to reduce costs, improve outcomes, and expand access, especially for Medicaid and low socioeconomic status patients. However, savings must be balanced with the cost of investments.
From
The Doctor’s Advocate
April 29, 2024, Part B News
‘Administrative’ Fees for Patient Messages? Not if It’s About Treatment
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, discusses the importance of documented policies and procedures surrounding non-medical services, like text communication, practices might charge for.
August 05, 2024
Don’t Let Patient Disputes Escalate; Plan to Protect Yourself
Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company, part of TDC Group, contributes recommendations for managing troublesome minor patient disputes.
