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Best Imaginable Service for Our Members
Providing superior service is more than a best practice for us, it’s at the core of who we are. And according to the exceptional rankings we’ve received across multiple categories of support in our Member Experience Survey, our members agree.

Patient Communication INSIGHT Program
The Patient Communication INSIGHT (PCI) program is a voluntary, structured, hands-on initiative that focuses on improving communication and engagement between providers, patients, and their families in ambulatory care settings.

12% of Physicians Recommend Medicine
A new physician survey reveals a Net Promoter Score (NPS) of -52 for professional satisfaction, with only 12 percent of physicians recommending medicine as a career to others. The top reason: 64 percent of physicians named misinformation on social media as the most challenging part of practicing medicine.

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Our e-newsletters feature timely articles, videos, and guides on a range of patient safety topics.

The Doctor’s Practice

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The Dentist’s Advocate

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The Practitioner

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