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Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

Patient Safety Strategies for Gastroenterologists
Gastroenterologists can reduce potential liability with strategies that include conducting a thorough preprocedure patient evaluation and matching the facility and setting to the patient.

Video Nov 15, 2023
Shoulder Dystocia: Physician-Patient Disclosure
The purpose of this video is to assist physicians in enhancing their communication skills when disclosing a shoulder dystocia injury to patients and family members.

Video Feb 10, 2026
Who Is Responsible When AI Contributes to Patient Harm?
As artificial intelligence (AI) becomes more deeply integrated into clinical practice, one question remains unresolved: Who holds responsibility when technology contributes to patient harm?

Quick Check: Patient Dismissal Process
Our Quick Check tool can help you improve your process for dismissing patients from your practice.

INSIGHT Programs
Our Patient Safety INSIGHT Services take a data-driven, collaborative approach to help you reduce adverse events while increasing patient safety and satisfaction.

April 08, 2026, Inside Medical Liability
Could Timely Diagnosis of Preeclampsia Have Prevented Stroke?
A patient’s presentation may align imperfectly with clinical indications for a concerning diagnosis like preeclampsia. Nevertheless, the progression, or even persistence, of certain symptoms deserves prompt investigation, accompanied by patient education and documentation.

Reduce Patient Safety Risks With Vaccinations
Take time to assess the vaccine administration protocols in your practice.

Telephone Triage and Advice: Patient Safety Strategies
Communications involving telephone triage and advice present a significant area of liability exposure for practitioners.

Sep 05, 2025
Strong Working Relationships With Patients Protect Healthcare Practitioners
Daniel Kent Cassavar, MD, MBA, FACC, Medical Director, The Doctors Company and TDC Group
It’s a mistake to value technical expertise at the expense of rapport with the patient. Patient-centered communication weaves a safety net under clinicians if events take an unexpected turn.
From The Doctor’s Advocate