Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.
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Jun 18, 2024
New and Improved Learning Platform for Industry-Leading Accredited Education
The Doctors Company has launched a new and improved learning platform for our industry-leading accredited education for physicians, dentists, and nurses.
From
The Doctor’s Advocate
Medical and Dental Records Guide
Our comprehensive guide offers actionable strategies to help you safeguard and manage patient records.
Documentation and Scope of Practice Issues in Dentistry
We analyze a case resulting in patient injuries and provide strategies that address documentation and staff protocols.
Requests to Amend a Medical or Dental Record
Patients have the right to request amendments to their medical or dental records, but practitioners have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.
December 19, 2023, PSQH
Patient Safety Predictions for 2024
Robert E. White Jr., President, and Laura Kline, MBA, CPCU, Senior Vice President of Business Development, The Doctors Company, part of TDC Group, offer their predictions for what will happen in patient safety and healthcare quality in 2024.
Video Oct 12, 2022
Telehealth Lessons Learned: Managing the Unexpected
This video, created in partnership with Candello, explores the ways virtual visits can go sideways, strategies to handle those situations (including rescheduling the visit, converting the visit to in-person, and problem-solving during the visit), how to create a backup plan to handle technology issues, what to look for in patient behaviors and environment to evaluate the patient’s safety, and managing patient expectations with virtual care.
Burnout Resources
Get expert insights, risk management/patient safety resources, and free accredited education on top issues surrounding clinician burnout.
Anesthesiology Resources
Get risk management/patient safety resources and free accredited education opportunities for anesthesiologists.
Disclosure and Adverse Events Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding disclosure and adverse events.
