Addressing Challenging Patient Situations
Questions about patient relations and patient termination are consistently the top reasons that members request assistance.
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Surge in Outlier Malpractice Awards
A review of rising medical malpractice costs and record outlier verdicts, pandemic uncertainty, and state COVID-19 liability limits for physicians.
Documentation/EHR/Patient Records Resources
Get risk management/patient safety resources and free accredited education on top issues surrounding documentation.
Patient Billing Challenges: Frequently Asked Questions
We offer strategies to address common questions about patient billing concerns.
Professional Education
Failure to Rescue a Recurring Post-Surgical Event (Claims Corner CME)
Claims arising from the perioperative experience are frequent, often preventable, and some of the costliest claims for physicians. One study of surgical claims conducted by The Doctors Company noted that about two out of three general surgeons have been involved in a medical malpractice suit. Malpractice data consistently finds that the most serious and common post-operative complications are unrecognized intestinal puncture or perforation. Diagnostic error by surgeons involving unrecognized intestinal puncture or perforation of an organ can quickly lead to septic shock and death.
Patient Safety in Dentistry: Communication
Effective communication improves teamwork and creates a safer environment for patients.
April 01, 2023, Healthcare Risk Management
Avoid Patient Abandonment Claims with Education, Follow-Up
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, shares insights on how good policies and strong communication can reduce the risk of patient abandonment claims.
Patient Safety in Dentistry: Documentation
The primary purpose of documentation is to create an orderly chronological record of the clinical decision-making process, treatment provided, and patient responses.
Effective Patient Communication for Challenging Situations
Poor communication often results in poor treatment outcomes and patient dissatisfaction. Our patient safety and risk management guide provides expert strategies and guidance that can help you improve communication with patients and families.
Medical Liability Advocacy Guide for Clinicians
You, as clinicians, have a frontline perspective that elected officials value to educate them to make informed decisions on policy. Here are helpful tips about the process and how to approach interactions with legislators and policymakers.
