Patient Relations: Anticipate and Address Challenging Situations
Questions about patient relations and patient termination are consistently the top reasons that members request assistance.
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Patient Safety in Dentistry: Documentation
The primary purpose of documentation is to create an orderly chronological record of the clinical decision-making process, treatment provided, and patient responses. Records that are incomplete or inaccurate may lead to inappropriate treatment and patient harm.
April 01, 2023, Healthcare Risk Management
Avoid Patient Abandonment Claims with Education, Follow-Up
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, shares insights on how good policies and strong communication can reduce the risk of patient abandonment claims.
Take Action: How Clinicians Can Advocate for Medical Liability Reform
You, as clinicians, have a frontline perspective that elected officials value to educate them to make informed decisions on policy. Here are helpful tips about the process and how to approach interactions with legislators and policymakers.
National Trends and Key Takeaways from the 2024 Election
Our Government Relations Advocacy Updates summarize legislative and judicial actions that impact medical liability and the practice of medicine. The latest issue highlights the results of the 2024 election and reflects on TDC Group's engagement in the election.
Miscommunication and Hurried Handoffs Threaten Patient Safety
Miscommunication and missed opportunities resulting from hurried handoffs can produce fatal results.
March 01, 2024, Healthcare Risk Management
Safety Strategies to Minimize AI Risks in Healthcare
Sue Boisvert, BSN, MHSA, CPPS, CPHRM, DFASHRM, Senior Patient Safety Risk Manager, Department of Patient Safety and Risk Management, The Doctors Company, part of TDC Group, offers patient safety and risk management strategies for utilizing artificial intelligence (AI) in healthcare.
Sep 05, 2025
Patient Safety INSIGHT Services Shine a Light on Risks and Trends Others Can’t See
The Doctors Company is continually working to identify potential sources of risk and enhance patient safety. Our Patient Safety INSIGHT Services take a data-driven, collaborative approach to help you reduce adverse events while increasing patient safety and satisfaction.
From
The Doctor’s Advocate
January 12, 2023, Part B News
Tap, Tap: See Better Patient Results, and Provider Scores, with SMS Outreach
Sue Boisvert, BSN, MHSA, DFASHRM, Senior Patient Safety Risk Manager, The Doctors Company, provides commentary on how patient text messaging is increasing in use for certain healthcare settings.
