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Video Oct 03, 2017

Orthopaedic Trauma Surgery: Innovations in Patient Safety
Douglas W. Lundy, MD, MBA, an orthopedic trauma surgeon at Resurgens Orthopaedics in Atlanta, Georgia, describes changes his practice made to improve patient safety based on the data and recommendations in The Doctors Company’s Orthopedics Closed Claims Study. The study revealed that most claims against orthopedists do not reflect the quality of care, but the patient’s perception of the care. Many lawsuits stem from known complications of the procedure.

Apr 22, 2020
Minor Consent: Challenges for Pediatric Dentistry
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Consultant, Department of Patient Safety and Risk Management
Identifying legal guardianship and the rights of parents can reduce risk prior to treating a minor.

Patient Communication Insight

Jun 28, 2021
Reducing Risk in Psychiatry Through Effective Medication Management
Carol Murray, RHIA, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
Medication regimens for psychiatric patients can be highly complex and involve a variety of drugs. Incorporating the medication management strategies outlined here can help psychiatrists keep patients safe.

Feb 02, 2022
Informed Consent: Substance and Signature
Robert Morton, MAS, CPPS, Assistant Vice President, Department of Patient Safety and Risk Management, The Doctors Company
True informed consent is a process of managing a patient’s expectations. Every healthcare provider should develop an individual style and system, making it easier to avoid omissions and ensure consistency of application.

Feb 26, 2021
Resources for Elective Procedures During COVID-19
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Management Consultant, and Julie Ritzman, MBA, CPHRM, Vice President, Department of Patient Safety and Risk Management
Your patients most likely want to know about the safety of surgery during the pandemic and what occurs if they contract COVID-19 post-procedure. You may have questions about keeping your staff and patients safe, informing patients about new risks the pandemic has created, and potential liability risks you may be facing.

Nov 29, 2021
2021 Judicial Review
Dennis W. Chiu, JD, Government Relations Specialist and Amicus Coordinator, Government and Community Relations, The Doctors Company
In 2021, we saw a mix of results in state supreme court decisions on healthcare liability issues.
From The Doctor’s Advocate

Dec 07, 2017
Foundation Gets Involved at Patient Safety Camp
The Foundation supports Telluride Experience camps for medical students, residents, and nurses.
From The Doctor’s Advocate

Aug 19, 2020
Telephone Triage and Medical Advice Protocols
Susan Shepard, MSN, RN, Senior Director, Patient Safety and Risk Management Education, and Richard F. Cahill, JD, Vice President and Associate General Counsel
Telephone triage requires an accurate assessment of the patient’s concerns without the benefit of a face-to-face visit.

Sep 27, 2018
Medical Office Assessments Uncover Hidden Liability Risks
Susan Shepard, MSN, RN, Senior Director, Patient Safety and Risk Management Education
Findings from more than 400 physician office practice assessments.
From The Doctor’s Advocate