Feb 23, 2021
Telehealth from the Field: Case Study Involving Remote Monitoring Problems
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager II, The Doctors Company, and Chad Anguilm, MBA, Vice President, In-Practice Technology Services, Medical Advantage, Part of the TDC Group of Companies
Although remote monitoring technologies offer many benefits, they also present potential malpractice risks. Lessons from this case study highlight the importance of careful planning and preparation when incorporating technologies into patient care services.

New York State Society of Plastic Surgeons Selects The Doctors Company as Exclusive Partner
The New York State Society of Plastic Surgeons (NYSSPS) Executive Council has chosen The Doctors Company as the exclusively endorsed medical malpractice insurer for its members.

Dec 12, 2019
Industry and Company News
Industry and company news from The Doctors Company during the fourth quarter of 2019.
From The Doctor’s Advocate

Oct 26, 2023
Documentation Can Prevent Litigation: Patient Safety Impact Story
Our Patient Safety INSIGHT Services and extensive library of resources and tools take a data-driven approach to help you reduce adverse events while increasing patient safety and satisfaction. Here is one story of how our Patient Safety/Risk Management team reduced risk in a member practice.

Oct 26, 2021
Identifying Malpractice Risks for Surgical Practices
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Management Consultant, The Doctors Company
Factors contributing to surgical claims are often related to assessment, communication, and documentation. Surgeons can improve outcomes by evaluating their supporting systems in the office and the locations where they operate.

Sep 01, 2023
AI Can Lift Administrative Burdens and Restore Joy in Practice
Aaron Neinstein, MD, Chief Medical Officer, Notable
Aaron Neinstein, MD, explores artificial intelligence technologies that can streamline mundane administrative tasks and give clinicians more time to focus on patients.
From The Doctor’s Advocate

Feb 12, 2021
Rx for Patient Safety: Use Ask Me 3 to Improve Patient Engagement and Communication
Leslie J. Castaneda, BSN, MSHA-HCQA, Patient Safety Healthcare Quality and Risk Management Consultant, The Doctors Company
Although patients commonly nod their heads and indicate they understand, communication issues pose challenges in many practices. Implementing the Ask Me 3 program can improve patient-provider communication.

Video Oct 03, 2017

Orthopaedic Trauma Surgery: Innovations in Patient Safety
Douglas W. Lundy, MD, MBA, an orthopedic trauma surgeon at Resurgens Orthopaedics in Atlanta, Georgia, describes changes his practice made to improve patient safety based on the data and recommendations in The Doctors Company’s Orthopedics Closed Claims Study. The study revealed that most claims against orthopedists do not reflect the quality of care, but the patient’s perception of the care. Many lawsuits stem from known complications of the procedure.

Mar 07, 2023
Education: Preventing Diagnostic Error in Primary Care
Our complimentary on-demand course outlines best practices for the diagnostic process and offers prevention strategies related to the primary care setting.
From The Doctor’s Advocate

Professional Education
In the Medical Board Hot Seat!
11/2/2023, Newport Beach, CA
Have you ever wondered what it would feel like to face a Medical Board attorney as you defend your medical care and practice following a patient complaint? Hopefully, you will never be in this situation. Complaints to the Medical Board have escalated as patients retaliate when they are not happy with their physician or the office staff. Physicians are more likely to receive a complaint from the Medical Board than to have a malpractice claim filed by a patient. Attend this program to learn important insights from simulation of a Medical Board hearing. This session will look at the most frequent types of Medical Board complaints as attorneys represent the Medical Board and the physician in a simulation for Medical Board actions. Please join us for dinner and an informative last CME program of 2023 at the Orange County Medical Association office in Newport Beach.