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Apr 29, 2020
Patient Safety in Anesthesia Care
Julie Brightwell, JD, RN, Director, Healthcare System Patient Safety, Department of Patient Safety and Risk Management
Anesthesiologists can reduce potential liability by taking risk management steps, such as obtaining separate informed consent for anesthesia care.

Feb 23, 2022
Pediatrics: Addressing Social Determinants of Health and Adverse Childhood Experiences
Marcie Ward, RN, Senior Clinical Consultant, Medical Advantage, and Patti L. Ellis, RN, CPHRM, Patient Safety Risk Manager II, The Doctors Company
The role of the pediatrician, which encompasses the management of a child’s physical, behavioral, and mental health, is critical in preventing and mitigating childhood adversity and trauma.

Jun 19, 2016
Disclosure Resources Appendix 4: Disclosure Meeting Protocol
Follow these protocols when having disclosure meetings with patients.

Professional Education
Patient Safety in Spine Surgery
Spine surgery requires a series of best practice patient safety interventions to reduce the frequency and severity of patient harm while giving the care team the resources to mitigate such harm. Evidence-based clinical methods, pathways, and tools coupled with an evolving culture of patient safety through effective communication, teams, and teamwork has shown to reduce patient harm exponentially. Patient and clinical team experiences are enhanced while ensuring a learning culture is built that approaches surgery from both a technical and nontechnical approach alike.

Oct 30, 2023
Off-Label Use: Patient Safety Implications
Kim Hathaway, MSN, CPHRM, Patient Safety Healthcare Quality and Risk Management Consultant, and Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
The standard for appropriate off-label use of medications and other products is what other similarly trained physicians would do, not what the manufacturer of the medication or product recommends.

Sep 19, 2022
Reproductive Healthcare: Post-Roe Resources
Richard E. Anderson, MD, FACP, Chairman and Chief Executive Officer, The Doctors Company and TDC Group
For many medical professionals, the Supreme Court’s decision in Dobbs v. Jackson has created an abruptly different risk landscape. Chairman and CEO Richard E. Anderson, MD, FACP, outlines steps to support our members and the practice of good medicine.
From The Doctor’s Advocate

New York Medical Malpractice Insurance
New York was one of the worst states for lawsuits against doctors in 2018. This makes it very important for New York doctors to select strong a medical malpractice insurance company with a proven national history of protecting physicians.

Jul 01, 2023
Are You Prepared for a Medicare Recovery Audit Contractor (RAC) Audit?
Kathleen Stillwell, MPA/HSA, RN, Senior Patient Safety Risk Manager, The Doctors Company
RAC audits can be triggered by innocent documentation errors. These strategies can help you assess your risk for coding and billing errors and establish compliance and practice standards.

Video Oct 12, 2022

What Not to Do: Telehealth Lessons Learned (Managing the Unexpected)
This video, created in partnership with Candello, explores the ways virtual visits can go sideways, strategies to handle those situations (including rescheduling the visit, converting the visit to in-person, and problem-solving during the visit), how to create a backup plan to handle technology issues, what to look for in patient behaviors and environment to evaluate the patient’s safety, and managing patient expectations with virtual care.

December 02, 2021, EHR Intelligence
Zoom Announces Cerner EHR Integration for Telehealth Services
Susan Boisvert, BSN, MHSA, Patient Safety Risk Manager II for The Doctors Company, is quoted in this article on how easy access to the EHR during a telehealth visit facilitates better care and rapport with the patient.