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Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

Jul 21, 2022
Effective Obstetrical Team Communication
Pamela Willis, JD, RN, Senior Patient Safety Risk Manager, The Doctors Company
Effective communication requires a team effort for the exchange of concise and relevant information.

Jul 09, 2021
Requests to Amend a Medical or Dental Record
Carol Murray, RHIA, CPHRM, Senior Patient Safety Risk Manager, and Richard Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Patients have the right to request amendments to their medical or dental records, but providers have the right to determine if the changes will be made. Following the guidelines presented here can help ensure clear communication and documentation.

Continuing Education Insight

Aug 25, 2020
Distracting Devices in Healthcare: Malpractice Implications
Shelley Rizzo, MSN, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
Digital distraction in healthcare is a threat to patient safety and physician well-being. Personal electronic devices can create a digital distraction so engaging that it consumes awareness, potentially preventing healthcare providers from focusing on the primary task at hand—caring for and interacting with patients.

Sep 19, 2022
Mitigating the Legal Risks of Urinary Tract Injury Following Gynecologic Surgery
Pamela Willis, BSN, JD, Senior Patient Safety Risk Manager, The Doctors Company
A recent review of gynecologic surgery claims involving urinary tract fistulas reveals the importance of expanding the scope of the informed consent conversation prior to surgery.
From The Doctor’s Advocate

Mar 03, 2021
2020 Member Experience Survey
More than 3,000 members responded to our 2020 Member Experience Survey and provided comments and suggestions to help us achieve our goal of providing the best imaginable service.
From The Doctor’s Advocate

Mar 17, 2021
The Pathology Report: Reducing Malpractice Risk
David B. Troxel, MD, Medical Consultant to The Doctors Company
It is essential that the pathology report accurately document everything that a pathologist does with regard to evaluating and diagnosing a specimen—and it is particularly important to document the rationale for critical decision making.

Mar 13, 2024
Manage Patient Distraction During Telehealth Visits
Sue Boisvert, BSN, MHSA, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
Distracted patient behaviors during telehealth visits can affect the practitioner’s ability to establish rapport and provide safe, effective patient care.

TDC Group Sponsors APG Podcast Featuring Nation’s Top Healthcare Leaders