Documentation to Defend Quality Patient Care
Complete and timely documentation of the medical record not only enhances patient care, but it also serves to strengthen your credibility if you are called upon to defend that care.
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Documentation and Scope of Practice Issues in Dentistry
We analyze a case resulting in patient injuries and provide strategies that address documentation and staff protocols.
Poor Response to Patient Concerns: Dental Claim
We offer actionable strategies that can help dental professionals enhance communication and documentation skills.
Process Failures Lead to Patient Harm in Dentistry
We outline important strategies for documenting the clinical justification for any alternative treatment plan, obtaining informed consent, and providing follow-up care.
Management of Treatment Complications in Dentistry
When treatment complications occur, it is often how the situation is handled that determines the outcome for both the patient and the healthcare provider. These strategies can help dental professionals enhance safety and mitigate risk.
Shoulder Dystocia Documentation: Implementing a Protocol
Shoulder dystocia claims have traditionally been among the most problematic to defend.
Professional Education
Risk Management 101 for Healthcare Professionals: Malpractice, Patient Relations, and Documentation
This is an introductory level course about basic risk management for practicing clinicians focusing on malpractice, patient communication, and documentation. Healthcare professionals new to practice and more experienced will learn the legal elements of a malpractice claim that must be proven for a plaintiff to prevail. We share communication strategies to enhance patient understanding, compliance, and satisfaction while reducing the risk of abandonment when ending patient relationships. We address the importance of documentation, share open notes strategies for success, and strategies to demonstrate quality of care and reduce risk. Documentation examples are provided, as are tips for electronic health record (EHR) and telehealth documentation.
Nov 27, 2023
Continuing Education: Essential Risk Management for Healthcare Professionals
Our complimentary on demand course focuses on the legal elements of a malpractice claim and offers tips to help you demonstrate quality of care and reduce risk.
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The Doctor’s Advocate
How CRNAs Can Mitigate Negligence Risks
Many certified registered nurse anesthetists (CRNAs) worry about what will happen if they are reported to the National Practitioner Data Bank (NPDB), but because the reporting process and its implications are often misunderstood, some of these worries may be unfounded. Understanding more about the NPDB can allay CRNAs’ potential concerns about their professional prospects.
Patient Safety Strategies for Hospitalists
Hospitalists face liability risks based on their diverse roles as an inpatient’s attending physician, covering physician, consultant, supervising physician, and/or co-manager. Common problems include confusion regarding the hospitalist’s responsibilities in the patient care continuum and miscommunication during different phases of inpatient care.
