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Jun 12, 2018
Digital Medicine and the Future of Healthcare
The digitization of medicine is transforming the entire healthcare system—new technologies like mobile apps and wearables bring both benefits and risks, patient access to healthcare is evolving, EHRs have created new patient safety risks, and artificial intelligence is evolving to play a role in future patient care.

May 22, 2023
Laboratory and Diagnostic Test Tracking in Ambulatory Practice
Dana Faber, MS PSL, RN, Senior Patient Safety Risk Manager, The Doctors Company
Managing patient test results in ambulatory practices can pose a significant challenge. Establishing a standardized workflow to track results is a successful strategy for avoiding missed or delayed diagnosis that can lead to patient injury.

Professional Education
Patient Relations: Spotlight on Challenging Situations
The Doctors Company’s dedicated patient safety risk managers deliver a wide range of expert services and resources to our members—including personal telephone consultations to help guide members through challenging situations. A recent review of our call data shows that “patient relations” and “patient termination” consistently appear as the top reasons that members request assistance. The following strategies can help prevent challenging patient situations and provide guidance if one occurs.

Nov 12, 2020
Cardiology Closed Claims Study
This review of 210 cardiology malpractice claims identifies the most common patient allegations and the specific factors contributing to patient injury.

Mar 08, 2021
Patient Safety Strategies for Dermatology
Susan Shepard, MSN, CPHRM, Senior Director, Patient Safety and Risk Management Education, The Doctors Company
Take steps to reduce risks in dermatology by reviewing your practices and systems and implementing these strategies.

Mar 01, 2022
Nine Tips for Telehealth Clinical Documentation
Sue Boisvert, BSN, MHSA, Patient Safety Risk Manager, The Doctors Company
Patient safety expert Sue Boisvert offers strategies to help providers address the unique documentation requirements created by telehealth care.
From The Doctor’s Advocate

Dec 23, 2020
Podiatry: Lessons from Malpractice Claims
Carol Murray, RHIA, CPHRM, Senior Patient Safety Risk Manager, The Doctors Company
We analyzed 162 podiatric claims to identify top allegations and factors contributing to patient injury.

Mar 04, 2024
Proactively Manage Patient Expectations With a Conditions of Treatment Agreement
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, and Richard F. Cahill, JD, Vice President and Associate General Counsel, The Doctors Company
Protect your practice with a plan to proactively manage challenging patient behaviors.
From The Doctor’s Advocate

Nov 27, 2023
New Artificial Intelligence Insights and Resources
Although artificial intelligence has the potential to be a powerful ally for healthcare professionals, it can also create new patient safety risks.
From The Doctor’s Advocate

Feb 27, 2024
COVID-19 and Patient Safety in the Medical and Dental Office
Debra Kane Hill, MBA, RN, Senior Patient Safety Risk Manager, The Doctors Company, Part of TDC Group
As COVID-19 persists across the spectrum of healthcare, medical and dental practices must remain mindful of new variants, infection rates, vaccines, protocols, and resources.